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J&J Family of Companies Global Process Sr Manager IBP & Demand in Zug, Switzerland

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com (https://www.jnj.com.) .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Planning

Job Sub Function:

Integrated Business Planning

Job Category:

Professional

All Job Posting Locations:

Zug, Switzerland

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine .

We are searching for the best talent for a Global Process Senior Manager, IBP & Demand Management! This hybrid position will be located in Titusville, New Jersey (USA).

The Senior Manager is responsible for serving a pivotal role in driving end-to-end planning excellence across Johnson & Johnson’s global supply chain. The Senior Manager will lead initiatives that strengthen Integrated Business Planning (IBP) standards and advance Demand Management capabilities, ensuring synchronization of supply chain processes to meet the needs of patients efficiently while optimizing working capital and supporting profitable growth. They will partner closely with Commercial, Finance, and Supply Chain teams to embed IBP processes and enhance demand planning maturity across the enterprise. The role requires balancing strategic design with hands-on deployment, influencing cultural change, and leveraging advanced planning technologies to deliver measurable business outcomes.

Are you ready to lead global planning excellence and shape the future of IBP and Demand Management across our supply chain? In this exciting role, you’ll drive IBP standards, advance demand planning capabilities, and partner with senior leaders to deliver synchronized, end-to-end processes and ensure patients receive life-changing medicines efficiently. This is an opportunity to champion innovation and build global capability for over 200 IBP & Demand planning practitioners—while making a strategic impact on profitability, resilience, and growth. Apply today to make a strategic impact on global supply chain performance and innovation!

KEY RESPONSIBILITIES:

Integrated Business Planning (IBP):

  • Design and align IBP standards for the IMSC and drive process adherence, standardization, governance, assessment, and training

  • Play the role of IBP champion and one of the critical change leaders, hence the ability to influence is significant

  • Understand organizational and business changes across regions and functions that would trigger IBP process redesign

  • Support cross-functional teams in implementing IBP processes across sectors and geographies

  • Advance IBP maturity & adoption including steps to measure cross-functional process adherence, targeted bootcamp training, simplify & enhance IBP forums, and include inventory & profitability as part of discussions

  • Lead key system and tool developments to enhance user experience, across various platforms or digital spaces (Anaplan, OMP or Digital tools, among others)

  • Continue Advancing IBP effectiveness through targeted initiatives including but not limited to Risk & Opportunities, Strategic forecast visibility and alignment with IBP, Demand review maturity, Inventory application in IBP, and IBP process simplification in partnership with Commercial & Finance

  • Lead Communities of Practice within Supply Chain and across functions as applicable.

  • Responsible for IBP practitioners (>200) and their learning and development curriculum globally

  • Partner with cross-functional team, JJT and Finance drive IBP system enhancements

  • Ensure constant calibration with the best industry practices on IBP

Demand Management:

  • Develop and deploy global standards for Demand Planning, including maturity models, frameworks, and metrics

  • Advance demand planning capabilities through adoption of best practices and emerging technologies

  • Collaborate with IT and Digital teams to align technology solutions (e.g., OMP templates) with enterprise planning needs

  • Drive alignment between Plan & Finance on Predictive forecasting, define scope and implementation priorities and ways of working in integration with Finance

  • Drive stat forecast adoption in markets with Forecast Value Add (FVA)initiative

  • Benchmark best internal and external practices to shape future-state planning strategies.

  • Foster alignment between Demand Planning and other planning pillars (Supply Network, Production, Inventory) to ensure integrated outcomes

Leadership & Collaboration:

  • Influence and partner with senior stakeholders across Supply Chain, Commercial, and Finance in a matrix environment

  • Focus on delivering value through streamlined, integrated processes and automation in collaboration with Regional Demand & Supply (RDS) and Global Demand Management & IBP and functional leadership

  • Build strong collaborative relationships and lead virtual cross-functional teams via COPs and in partnership with the key user community

  • Communicate complex concepts clearly and compellingly to all levels of the organization

QUALIFICATIONS:

EDUCATION:

  • Minimum of a Bachelor’s / University or equivalent degree is required; advanced degree or focused degree preferred in Supply Chain, Finance, or equivalent field

EXPERIENCE AND SKILLS:

Required:

  • Minimum 8 years of relevant work experience

  • Supply Chain Planning experience, including strong exposure to IBP and Demand Planning

  • Hands-on expertise in Sales & Operations Planning (S&OP), IBP processes, and/or demand planning systems

  • Experience with advanced planning system (APS) tool (i.e., OMP, Anaplan, or equivalent); knowledge or expertise with SAP/JDE is advantageous

  • Global, cross-sector experience in planning and process improvement initiatives

  • Deep knowledge of planning processes and supporting technologies

  • Demonstrated success in managing multiple projects and leading change management, with the ability to influence without direct authority across functional teams and organizational levels within a dynamic and matrix environment

  • Strong analytical skills to interpret planning data and translate insights into actionable strategies

  • Excellent presentation and communication skills to convey complex concepts clearly to senior stakeholders

Preferred:

  • Certifications in APICS, Lean/Six Sigma, or Project Management

  • Ability to lead system enhancements and drive user adoption for planning technologies

  • Experience benchmarking and applying the best industry practices for planning processes

  • Experience advancing IBP or Demand Planning maturity in a global organization (deploying frameworks, metrics, or technology solutions)

  • Expertise in statistical modeling and/or PowerBI to create reporting capabilities

OTHER :

  • Requires up to 20% domestic and/or international travel depending on business needs

  • Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-051756

Switzerland - Requisition Number: R-065699

#LI-Hybrid

Required Skills:

Preferred Skills:

Business Agility, Business Alignment, Business Continuity Planning (BCP), Business Process Management (BPM), Collaborating, Consulting, Corporate Management, Demand Planning, Emerging Technologies, Manufacturing Flow Management, Organizing, Risk Management, Sales and Operations Planning (S&OP), Stakeholder Engagement, Strategic Analysis, Supply Planning, Tactical Planning, Technical Credibility

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