Job Information
DHL Quality Assurance Supervisor - Zebulon, NC in Zebulon, North Carolina
468791BR
Auto req ID:
468791BR
Company:
DHL
Job Code:
Operations_ Specialist
Job Description:
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!
Job Description
Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements. Position is direct supervisor of hourly associates supporting quality activities.
Responsibilities
Supports the maintenance and continuous improvement of the overall quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions.
Provide support on key regulatory, customer and 3rd party audits.
Track, monitor, and report quality assurance metrics for the site.
Monitor the training and development of site associates to ensure compliance to processes and regulations
Be a customer point of contact for QA related issues/initiatives as assigned.
Partner with QA management to develop, distribute and maintain regular management reports.
Meet regulatory requirements relevant to their operations on a daily basis
Ensure customer service and business standards requirements are met daily
Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis
Supervise, coach, and train hourly associates supporting quality assurance and control activities (e.g. Operators, QA Tech I, QA Tech II, etc)
Other duties as assigned
Position Title:
Quality Assurance Supervisor - Zebulon, NC
Job Category:
Supply Chain
Minimum Education Required:
High School/GED
City*:
Zebulon
Additional Qualifications/Responsibilities:
Required Education and Experience
Bachelors Degree, preferred
Some knowledge of QA, preferred
People management experience, preferred
Sufficient computer application experience
Strong written and verbal communication
Data analysis experience
Training and facilitation skills
Self management
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Our Organization is an equal opportunity employer.
State*:
North Carolina