Job Information
Cognizant Sr Product Specialist(ISG) in Zagreb, Croatia
About the role:
We are looking for a Senior Laboratory Informatics Consultant to support a global pharmaceutical client by implementing, configuring, validating, and supporting LabWare LIMS and Empower CDS systems in a regulated (GxP) environment.
This is a hands‑on, senior‑level role for an expert who enjoys working across the full system lifecycle — from requirements analysis to go‑live and hypercare — in close collaboration with business, IT, and project teams.
What you will do:
LabWare LIMS
Configure end‑to‑end LabWare LIMS solutions (products, analyses, calculations, sample lifecycle)
Work with pharma templates (item codes, sample plans, analysis, variations, products)
Build and maintain analysis calculations and basic algorithms
Use SQL to extract and support data within the LabWare structure
Support LIMS across multiple environments (Dev, QA/Staging, Production)
Empower CDS
Perform Empower CDS installations across Dev, Test, Training, Production, and DR environments
Support system changes, upgrades, and issue resolution
Collaborate with business and IS teams to clarify CDS requirements
Delivery & collaboration
Analyze business requirements and translate them into compliant system solutions
Support validation and documentation activities in a regulated environment
Coordinate with project team members during implementation
Support go‑live and hypercare together with RUN/support teams
Act as a trusted senior SME in a global, virtual setup
What we are looking for:
Mandatory
hands‑on experience with: LabWare LIMS, Empower CDS
Strong experience in pharma / regulated lab environments (GxP)
Experience working across multiple system environments
Proficiency with MS Office, Windows, Adobe PDF, MS Access
Strong communication skills in a remote / online environment
High level of ownership, reliability, and ability to work independently
Nice to have
Experience with global laboratory programs
Exposure to audits and inspections
Experience with LIMS–CDS integrations
Why join:
Senior, high‑impact role with real ownership
Work on mission‑critical lab systems
International exposure in a regulated pharma environment
Long‑term project potential
Benefits Cognizant:
Be Well program - Designed with flexibility in mind to meet the diverse needs of each associate, provides the physical, mental and financial support needed to navigate life and work. Here are a few highlights of the program:
Physical and mental wellbeing – Access to benefits and programs that support your physical and mental health
Private Medical Subscription or Insurance
Life insurance
Employee Assistance Program – a variety of mental wellbeing resources designed to support you on your mental health journey
Life & Work culture – Benefits that empower you to make time for yourself and the things that matter at work and outside of it
Annual leave – 22 working days
Professional development - trainings, workshops, certifications - we facilitate access to high quality training programs and certifications on both technical and soft-skills areas, aligned with business needs and personal goals
CogHR107
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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.