Job Information
Trinity Health Med Practice Business Assistant in Ypsilanti, Michigan
Employment Type:
Full time
Shift:
Rotating Shift
Description:
SUMMARY:
Under general supervision, performs various duties including but not limited to: registration of patients, obtains insurance information, identifies the need for and obtains authorizations and re-certifications from insurance carriers and physicians offices. Verifies assignments of patient benefits, co-pays and self- responsible portion of charges and collects same. Balances daily transactions at the close of each day and handles cash deposits according to established procedures. Schedules patient appointments as directed by physicians. Must be knowledgeable of managed care plans and the associated plan requirements.
Pay Range $15.82-$20.42
Total Rewards and Benefits :
Competitive compensation, DAILYPAY
Benefits effective Day One! No waiting periods.
Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability for full time and part time employees over 20 hours per week
Retirement savings plan with employer match and contributions
Opportunity for growth and advancement throughout SJMHS and Trinity Health
Tuition Reimbursement
EDUCATION AND EXPERIENCE:
- High School diploma, GED, or equivalent combination of experience and education.
EXPERIENCE:
One to two years experience in physician office setting performing comparable duties – Required
Knowledge of third party payers and managed care guidelines - Preferred
Experience with a computerized patient management system – Preferred
Experience with online third party payor systems – Preferred
Experience on business machines such as: FAX machines, multi-line telephones, copy machines, and computers - Preferred
DUTIES AND RESPONSIBLITES:
Checks patients in for a variety of all appointment types following the proper guidelines. Scans insurance/photo ID and Update annual Acknowledgement Form
Maintains proper patient demographics in the EPR/EPM.
Maintains proper information on insurance par lists. Knowledge of when an insurance authorization is needed and where to get it.
Able to schedule/reschedule all types of appointments, gathering the proper information needed to complete it.
Compliant with HIPAA regulations at all times. (During working hours as well as outside your working environment.)
Collects patient co-pay & balances, posting correctly to patients account. Able to explain to patients if necessary. Able to perform daily batch & maintain cash box.
Checks patients out when necessary. Making sure that future needs as meet (appointments, procedures, labs, etc.).
Balances financial collections each day.
Answers and processes telephone calls using a multi-line phone system
Processes physician consult and referral calls for providers
Responsible for processing/distributing incoming faxes to the appropriate department
REQUIRED SKILLS AND ABILITIES
Effective oral communication skills - Required
Ability to type 35 w.p.m. and/or computer keyboard efficiency - Required
Basic math skills required for counting/balancing money and charges - Required
Must satisfactorily complete central offices' training - Required
Ability to work under pressure and to consistently prioritize multiple tasks (demonstrates adaptability/flexibility) - Required
Ability to concentrate and pay close attention to detail while performing tasks - Required
Ability to demonstrate poise during stressful situations - Required
Has the skill and desire to work as a team member - Required
Visit Trinity Health Michigan (https://www.trinityhealthmichigan.org/) to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran