Job Information
Westmoreland County Community College Clerk/Office Support - RSVP (Casual Part-Time - Grant Funded) in Youngwood, Pennsylvania
This position is responsible to perform clerical duties and serve as the first point of contact for the department.
ESSENTIAL JOB FUNCTIONS
- Perform clerical duties in support of the assigned program to ensure efficient day-to-day operations of the department.
- Prepare and process daily paperwork, correspondence, and reports; maintain general recordkeeping and department filing system.
- Act as the first point of contact to answer the telephone, take messages, and forward messages to the appropriate department personnel.
- Assist to maintain records, files, forms, and documentation for the area.
- Effectively communicate the exchange of information with students, staff, faculty internal colleagues, and external contacts.
- Create, maintain, and enter information into databases.
- Provide guidance and support to work-study students to complete assigned tasks.
- Open mail and forward materials to appropriate personnel.
- Update and maintain department scheduling systems and appointments.
OTHER JOB FUNCTIONS
- Order office supplies as needed to maintain inventory levels.
- Report office equipment in need of repair to the appropriate personnel.
- As directed by the departmental supervisor, monitor and update College related web and social media sites.
- Maintain up-to-date with professional credentials, best practices, and current disciplines including continued educational requirements through certifications, seminars, training programs, etc.
- Maintain and develop work-related knowledge, skills, and competencies related to the job through professional and cross-training opportunities.
- Attend all required meetings and training.
- Perform additional grade-level support duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of Microsoft Word and Excel required.
- Entry-level knowledge of professional office and telephone technology and procedures required.
- Proficient verbal and written communication skills.
- Read, comprehend and follow instructions/work orders.
- Ability to consistently provide excellent customer service.
- Ability to organize and prioritize work assignments, including managing multiple projects/tasks concurrently and meet varied deadlines.
- Identify problems and assist with problem solving.
EDUCATION
- High school diploma or equivalent required.
EXPERIENCE
- 1-year work experience providing clerical support in a business office setting preferred.
- Prior work performance must have met or exceeded appropriate work standards
CLEARANCES The successful candidate will be required to obtain/provide the following clearances prior to hire:
- PA Child History clearance
- PA Criminal Record Check clearance
- FBI Federal Criminal History Record clearance
PHYSICAL DEMANDS
- Prolonged sitting
- Frequent standing/walking or otherwise moving around department/campus
- Repetitive finger/hand movements
- Occasional lifting up to 20 lbs.
- Occasional bending
AUDIBLE DEMANDS
- Ability to communicate orally and hear conversation
VISUAL DEMANDS
- Use of computer and internet/internet-based systems
- Reading and preparing documents, reports, presentations, etc.
ENVIRONMENTAL DEMANDS
- Work is primarily conducted in a typical indoor office environment with appropriate lighting, noises, and temperature control.
HAZARDS
- Minimal risk of injury or work-related illnesses.
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