Job Information
PlanITROI Receiving Lead-ITAD Operations in Youngsville, North Carolina
About PlanITROI
Since 2001, PlanITROI has been a global leader in Reverse Logistics, IT Asset Disposition (ITAD), and Asset Recovery Services for OEMs, retailers, enterprises, educational institutions, and SMB organizations. We are committed to the highest standards of environmental responsibility and data security while changing lives with retired computing devices. By leveraging the circular economy for social good, we transform clients' returned, retired, or idle IT devices, including laptops, PCs, Notebooks, tablets, etc., into re-certified, affordable technology solutions sold directly and through the world’s largest retailers.
Receiving Lead – ITAD Operations Overview
The Receiving Lead plays a critical role in supporting the day-to-day operations of the Receiving Department within an IT Asset Disposition (ITAD) environment. This position partners closely with the Receiving Supervisor to coordinate workflow, ensure accurate intake and tracking of inbound IT assets, and uphold strict quality, compliance, and data security standards.
This role provides hands-on coaching, training, and direction to the Receiving Team, while driving productivity, accountability, and adherence to operational and regulatory requirements.
This is a Temp to Perm role with a day conversion.
Key Responsibilities
Support the Receiving Supervisor in overseeing daily receiving operations, including unloading, sorting, inspection, and intake of inbound IT assets such as laptops, desktops, servers, and mobile devices
Lead by example on the floor by performing hands-on receiving tasks while training and mentoring team members on proper handling and processing procedures
Ensure all inbound assets are accurately counted, tagged, serialized, and recorded in the Warehouse Management System (WMS) or asset tracking system
Verify asset conditions and specifications; identify and escalate discrepancies, damages, or variances in shipment documentation
Maintain strict chain-of-custody protocols to ensure data security and compliance with ITAD industry standards
Assist in prioritizing workload to meet daily throughput targets and client SLAs
Serve as a primary point of contact for Receiving Associates, providing real-time guidance, troubleshooting, and support
Promote and enforce adherence to company policies, safety standards, and data security procedures
Maintain a clean, organized, and secure receiving area aligned with operational efficiency and audit readiness
Collaborate cross-functionally with Inventory, Production, Quality Control, and Logistics teams to ensure seamless asset flow throughout the facility
Qualifications & Requirements
3–5 years of experience in a warehouse, logistics, or receiving environment, preferably within ITAD, electronics recycling, or technology refurbishment
Prior experience in a lead, team lead, or senior associate role required
Familiarity with IT hardware (laptops, desktops, servers, networking equipment, and mobile devices) strongly preferred
Experience with Warehouse Management Systems (WMS) or asset tracking platforms; strong computer proficiency required
High attention to detail with the ability to manage serialized inventory and documentation accuracy
Understanding of data security protocols and chain-of-custody best practices is a plus
Strong communication, coaching, and problem-solving skills
Ability to work in a fast-paced, high-volume production environment
Experience operating warehouse equipment (forklifts/ pallet jacks)
Ability to lift to 50 lbs.
PlanITROI Core Values
Driven & Confident
Think Win/Win Always
Own IT / Solve IT
Personal Growth Leads to Professional Growth
Innovate & Revolutionize the Future
Proud to Be Part of the PlanITROI Team
PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.
Explore more about us:
PlanITROI.com | NextraTech.com | BuyRefurbished.com