Job Information
OSM Worldwide Operations Supervisor | 2nd Shift in York, Pennsylvania
OSM is seeking a hands-on Operations Supervisor to lead our 2nd shift at a state-of-the-art, fully automated sorting facility in York, PA. This role plays a critical part in keeping our operation running smoothly—leading associates, driving production results, and ensuring accuracy, safety, and service excellence. When on-site leadership isn’t present, you’ll take the reins as acting Operations Manager.
Key Responsibilities:
Supervise, train, and support associates within the assigned department to ensure safe, accurate, and efficient operations
Oversee the processing, sorting, and movement of mail and parcels to meet prescribed production rates and service goals
Prepare and distribute end-of-shift close and manifest reports to the next shift and destination OSM locations
Act as the Operations Manager during assigned shifts when management is not present
Set up processing stations at the start of each shift and ensure proper system and equipment readiness
Troubleshoot basic software issues within the in-house operating system (OSMART)
Communicate production status and send required reports to destination OSM locations and the USPS
Assess staffing needs and coordinate with staffing agencies to ensure adequate coverage
Document and report workplace accidents or incidents involving assigned associates
Manage container allocation, labeling, transfers, and proper placement within the work area
Coordinate inbound and outbound transfers to and from OSM locations
Qualifications:
Minimum of 2 years of warehouse or distribution experience
Prior leadership or supervisory experience preferred
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong organizational, communication, and problem-solving skills
Ability to work effectively in a fast-paced, production-driven environment
Benefits & Perks:
Comprehensive medical, dental, and vision insurance
Employer-paid short-term disability and life insurance
Paid time off and paid holidays available for immediate use
401(k) plan with 4–7% employer contribution plus profit sharing
Gym membership reimbursement
About OSM:
OSM Worldwide is a leading, nationwide eCommerce and direct-to-consumer (DTC) parcel expeditor. Recognized among the fastest-growing companies on the Crain’s Chicago Business Fast 50 List for over a decade, as well as the Inc. 5000 list for 14 consecutive years, OSM is a performance-driven organization that values initiative, collaboration and integrity.
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