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Wabtec Corporation Manager, Quality and Continuous Improvement in Wytheville, Virginia

Job Description

Summary: Develop, implement, and manage quality systems and continuous improvement activities to ensure compliance of customer specifications and established standards and to promote a Kaizen culture and quality performance throughout the organization.

Duties and Responsibilities:

  • Serve as the acting Continuous Improvement leader and “Management Representative” for Quality Systems

  • Responsible to maintain and develop the Lean Journey and Quality Management System including areas such as the Internal Audit System, Document Control System, Control Plan Management, Gage Calibration System, QA Lab, etc.

  • Lead continuous process improvements and special project teams as assigned, Lead GEMBA Walks, Lead the daily Kata, Kaizens, lean activities or corporate initiatives as well as train the team on A3’s and 9 steps processes

  • Update the GOMB board and lead training on key measurables

  • Formulate and manage the development and implementation of goals, objectives, policies, procedures, and systems pertaining to the Quality Management System.

  • Ensure a high level of internal and external customer service. Participate in the investigation of customer issues and complaints relating to quality. Verification and approval of Corrective Actions.

  • Represent plant management on quality issues and work with suppliers, customers, and manufacturing teams to resolve issues.

  • Work with purchasing and technical group to establish quality requirements for external suppliers

  • Coordinate third party, internal, customer and supplier audits,

  • Ensure compliance with national and internal standards (NSF, , UL, ISO, AAR, IATF etc.)

  • Create quality procedures, work instructions and forms to support the quality management system

  • Conduct statistical analysis (SPC) of performance data to determine sources of variability, compare populations of data, determine differences in materials and ascertain process capabilities

  • Direct internal and external calibration activities, conduct MSA on critical measurement processes

  • Support Engineering and Technical groups through material testing in lab

  • Design and maintain database to support Quality Management System

  • Establish sample plans for first piece, in-process and final inspection

  • Assure all customer requirements are met by the facility

  • Other duties as assigned.

Supervisory Responsibilities:

  • Managing staff of up to 6 employees.

  • Monitoring and reviewing the work of staff members, including conducting annual performance reviews.

  • Ensuring staff compliance with Company policy, quality processes, work standards, etc.

  • Participate in hiring and recruitment efforts, including interviews for employees in Quality department.

Minimum Qualifications:

  • Bachelor’s degree in Technical Discipline with 2 to 4 years related experience and/or training; or equivalent combination of education and experience

  • Six Sigma (Black Belt or Green Belt) preferred

  • ASQ Certifications such as CQA, CQE, CSSBB, CSSGG, CQM preferred

  • Experience in rubber molding or compound operation preferred

  • 5 years of Quality Assurance experience in a leadership role preferred

Knowledge, Skills and Abilities:

  • Demonstrated knowledge and ability to effectively use the AIAG Core Tools (SPC, PPAP, MSA, FMEA, APQP and Control Plans)

  • Ability to multi-task and prioritize

  • Demonstrated capability to perform root cause analysis and analyze problems skillfully

  • Proven interpersonal, analytical, and organizational skills and abilities including strong verbal and written communication

  • Demonstrated effective group facilitation, conflict management and training abilities

  • Demonstrated commitment to safety

  • Demonstrated ability to make sound decisions, bases decisions on fact rather than emotion and uses logic to reach solutions

  • Maintains high standards despite pressing deadlines; does work right the first time, corrects own errors, and regularly produces accurate, thorough, and professional work

  • Proficient in SPC software such as Mini-Tab or QI Macros,

  • Demonstrated ability of complex gauging techniques

  • Ability to organize the Quality Lab to meet and/or exceed the requirements of ISO1702

  • Ability to effectively present information in one-on-one and small group situations to other employees of the company

  • Quality orientation and high attention to detail

  • Problem analysis and problem resolution skills

  • Excellent written and oral communication skills

  • Basic computer and keyboarding skills

  • Develop relationships, manage expectations, and communicate on a formal and informal basis with senior executive and managers

  • Working knowledge of basic statistics (implementation of SPC programs), quality auditing skills

Physical Demands:

  • Employee is regularly required to talk and hear.

  • Employee is regularly required to stand for 8 hours at a time, with minimal breaks.

  • Employee is regularly required to lift and/or move up to 25 pounds, and occasionally lift and/or move 50 pounds.

  • Employee is regularly required to walk for 8 hours a day.

  • Employee is regularly required to see and observe small handwriting, labels, and components.

  • Employee is required to be on site to supervise employees, etc.

  • Requires daily face-to-face interaction with employees on production line.

Work Environment: The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Additional Information

Our job titles may span more than one career level. The salary rate for this role is currently $91100-129800 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible.

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.

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