Job Information
CVS Health Sr Mgr. Business Analyst in Work at Home, Pennsylvania
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Manager, Business Analyst provides strategic and people leadership for a team of Business Analysts supporting complex, cross‑functional initiatives. This role is accountable for setting the business analysis vision, establishing standards and best practices, and ensuring high‑quality requirements delivery across programs and portfolios. The Senior Manager partners closely with Product, Technology, Operations, and executive stakeholders to translate business strategy into scalable, executable solutions.
Key Responsibilities
Business Analysis Leadership
Establish and enforce enterprise‑aligned business analysis standards, methodologies, and governance across initiatives
Ensure consistent, high‑quality requirements documentation (business, functional, non‑functional, data, and process)
Drive clarity from ambiguity by translating complex business needs into actionable requirements and outcomes
Provide oversight for end‑to‑end requirements lifecycle, including discovery, refinement, traceability, validation, and change management
Stakeholder & Strategy Partnership
Serve as a advisor to business and technology leaders on solution design, scope trade‑offs, and delivery approach
Partner with Product, Engineering, Architecture, QA, and Operations to align requirements with technical and operational capabilities
Facilitate executive‑level discussions to resolve scope, priority, risk, and dependency issues
Support strategic initiatives, roadmaps, and investment decisions through data‑driven analysis
Delivery Oversight & Governance
Ensure requirements quality supports on‑time, on‑budget delivery of initiatives
Identify and mitigate risks related to scope, dependencies, data, and regulatory requirements
Monitor key performance indicators related to analysis quality, delivery efficiency, and stakeholder satisfaction
Promote continuous improvement through retrospectives, metrics, and process optimization
Required Qualifications
10+ years of Business Analysis experience, including 4+ years in a people management or senior leadership role
Proven experience leading Business Analysts supporting large, complex programs or portfolios
Strong expertise in requirements management, process modeling, and business‑to‑technology translation
Experience working in Agile, Hybrid, and/or Waterfall delivery environments
Exceptional communication, facilitation, and executive‑level presentation skills
Preferred Qualifications
Healthcare, insurance, or regulated industry experience
Experience supporting large‑scale technology modernization or digital transformation initiatives
Familiarity with data analytics, reporting, and KPI‑driven decision making
CBAP, PMI‑PBA, or Agile‑related certifications
Education
Bachelor’s degree or equivalent experience
Pay Range
The typical pay range for this role is:
$75,400.00 - $165,954.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 04/02/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.