Job Information
Manulife AVP, Government Relations in Work At Home, Massachusetts
This position is the face of Manulife to state regulatory and legislative bodies. The role also supports broader state and federal outreach across the business, as needed. In this capacity, the incumbent develops and maintains relationships with key regulators, industry and trade associations, legislators, consumer groups, and other stakeholders to advance the company’s interests. Given the high-profile nature of the role—which requires a sophisticated insurance regulatory professional capable of operating with considerable autonomy—the successful candidate will be an exceptional communicator, negotiator, and creative problem-solver who demonstrates a strong commitment to advancing Manulife’s priorities across a wide variety of forums.
Key Responsibilities:
Individual Responsibilities:
• Deliver product, new business/rerate, and marketing approvals in a timely manner to support business unit financial goals
• Implement and manage the state and federal relations strategy, including meeting/call participation; drafting responses for complex state issues and position papers; supporting contracts and actuarial partners; developing regulatory tools; and setting, tracking, and executing follow-up schedules
• Develop and execute a focused state and federal relations strategy aligned to business priorities
• Lead preparation for all hearings, including serving as liaison, drafting testimony, and coordinating responses and attendance
• Proactively participate in legislative and regulatory forums (e.g., state, NAIC, and federal) to help shape laws and regulations and preserve a healthy, competitive marketplace
• Partner with lines of business as a collaborating subject matter expert for actuarial and forms filing teams
• Develop clear, compelling messaging to address complex and difficult objections
• Provide a leadership role for Legal across initiatives, projects, and key stakeholder engagements
• Provide input, as needed, on complex market conduct and complaint matters
• Provide independent leadership of the filing strategy, including drafting and negotiating approvals
• Demonstrate strong achievement orientation and continuously identify opportunities to improve; push for results; and motivate teams toward shared goals
• Lead effectively in ambiguous, high-pressure environments by providing guidance and demonstrating flexibility and resilience in a rapidly changing landscape
• Act as a practical risk-taker focused on continuous learning and self-development
• Collaborate effectively with peers while remaining highly self-driven to identify solutions, overcome challenges, and deliver objectives
• Operate with a high degree of autonomy in an efficient, self-directed manner
Life and LTC Regulatory Environment:
Lead Department of Insurance (DOI) and legislative interactions to achieve company objectives while maintaining strong relationships with public policy makers
Develop and execute strategies to ensure compliance with all applicable laws and regulations
Monitor and assess new legislative and regulatory proposals; determine business impact and develop response strategies to help shape laws and regulations and preserve a healthy and competitive market
Support a federal, state, NAIC, Compact, and broader regulatory environment that enables a healthy marketplace and promotes reasonable, responsible laws/regulations across key topics (e.g., rate stabilization, settlements, chronic illness, claims practices, genetic testing)
Cultivate and maintain senior DOI relationships to support rerate actions, product discussions, and filings; maintain leadership positions in trade/industry groups to drive policy favorable to Manulife, the business unit, and the industry
Provide input on ACLI/AHIP NAIC/state DOI letters and position statements
New Product & Expansion Initiatives:
Partner with filing teams to respond seamlessly to multiple and/or shifting priorities, supporting management objectives and growth initiatives
Direct and advise teams on Government Relations strategy for product initiatives, as needed
Draft and/or support position papers addressing complex state issues, as required
Build institutional knowledge on new offerings (e.g., group insurance, wellness, voluntary benefits), as needed
Coordinate and manage DOI communications as well as outside counsel and/or consultants, as required
Senior Management Support & GLTC Maintenance:
- Advise and support senior management on product, compliance, regulatory, legislative, and industry issues; provide assistance as requested
Key Shared Responsibilities:
• Partner with key leaders across the US Life Insurance business to obtain required regulatory approvals for new products
• Represent Manulife internally and externally through trade association engagement and related advocacy
Job Requirements:
• JD and/or MBA strongly preferred
• Deep product, compliance, and insurance background required
• 10+ years of senior-level experience, with a strong background in advanced regulatory and/or legislative advocacy
• Senior trade association experience highly desired
• Demonstrated people leadership and management experience
• In-depth knowledge of product and compliance practices
• Ability to contribute technical expertise to the development and evolution of Manulife’s product management as a core competency
• Market savvy, with sound awareness of industry practices and distributor expectations
• Strong analytical, problem-solving, and decision-making skills
• Highly developed negotiation, influence, networking, and stakeholder management skills
• Excellent communication skills (written, verbal, and presentation) and strong judgment
• Results orientation with an ability to think creatively and execute effectively
• Strong business acumen with an understanding of business operations and associated financial dynamics
• Broad understanding of Manulife’s organizational structure, businesses, and operations
• Ability to work effectively across corporate functions and executive levels within Manulife and MFC
• Ability to influence and collaborate within the business unit to achieve successful outcomes
• Ability to translate technical concepts into business implications; strong problem-solving skills and creativity in developing analyses and presenting results
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Ubicación principal
Boston, Massachusetts
Modalidades de Trabajo
Híbrido
Se prevé que el rango salarial esté entre
$156,700.00 USD - $290,900.00 USD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.
Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .
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Company: John Hancock Life Insurance Company (U.S.A.)