Job Information
CVS Health Executive Director, Internal AI Products & Development in Work at Home, Illinois
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
CVS Health is seeking a highly experienced and strategic Executive Director, Internal AI Products & Development to lead the enterprise strategy, governance, and scaling of AI-powered workplace solutions. This role sits within the Digital Workplace organization and is accountable for advancing AI-driven productivity, operational efficiency, and innovation for colleagues across the company.
This leader will oversee a growing team focused on AI product strategy, engineering, architecture, and governance. The Executive Director will serve as an enterprise AI authority, partnering across business units to identify opportunities, evaluate needs, and deliver secure, compliant, and high-impact AI solutions in a highly regulated healthcare environment.
Key Responsibilities
Enterprise AI Strategy & Vision
Define and execute a multi-year roadmap for internal AI-enabled products
Identify scalable, enterprise-wide AI use cases aligned to strategic priorities
Establish standards for AI solution architecture, model lifecycle management, and responsible AI practices
Drive alignment with enterprise data, security, compliance, and privacy frameworks
AI Product Development & Technical Leadership
Lead end-to-end lifecycle management of AI products (discovery, experimentation, model development, deployment, monitoring, scaling)
Oversee implementation of generative AI, large language models (LLMs), machine learning, automation, and intelligent workflow solutions
Ensure appropriate model governance, risk management, bias mitigation, and auditability
Partner with enterprise architecture and cloud teams to operationalize AI platforms at scale
Establish measurement frameworks to track adoption, performance, accuracy, and business ROI
Business Partnership & Enablement
Serve as a trusted AI advisor to senior business leaders
Assess business processes and identify automation and AI augmentation opportunities
Lead structured intake and prioritization of AI initiatives
Drive AI literacy and responsible usage across the enterprise
Thought Leadership & Governance
Represent Digital Workplace in enterprise AI governance councils
Promote ethical AI principles aligned with healthcare regulatory expectations
Monitor emerging AI technologies and assess their enterprise applicability
Position CVS Health as a leader in applied enterprise AI innovation
Required Qualifications
12+ years of experience in technology, digital product leadership, data science, or AI/ML domains
7+ years of direct experience leading AI, machine learning, or advanced analytics initiatives at enterprise scale
Demonstrated experience deploying AI solutions in production environments, including model lifecycle management and MLOps practices
Hands-on experience with generative AI technologies, including large language models (LLMs), prompt engineering strategies, AI copilots, or conversational AI platforms
Strong understanding of AI architecture patterns, APIs, vector databases, embeddings, model orchestration frameworks, and cloud AI services
Proven experience implementing AI governance frameworks, including model risk management, bias detection, explainability, and compliance controls
Experience operating within regulated industries (healthcare, payer, pharmacy, financial services, or similar)
Demonstrated ability to translate AI capabilities into measurable business value
Experience leading cross-functional teams in large, matrixed organizations
Preferred Qualifications
Experience implementing enterprise AI platforms (e.g., Azure OpenAI, AWS Bedrock, Google Vertex AI, or equivalent)
Familiarity with data platforms, modern data engineering practices, and enterprise data governance
Experience scaling AI solutions supporting 50,000+ users
Advanced degree in Computer Science, Engineering, Data Science, Artificial Intelligence, or related field
Experience driving AI adoption programs and change management at scale
Education
Minimum Education
- Bachelor’s degree in Computer Science, Engineering, Data Science, Artificial Intelligence, Information Systems, or a related technical field OR equivalent combination of education and relevant executive-level experience
Preferred Education
Master’s degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or related technical discipline
MBA or advanced business degree (preferred for candidates with strong enterprise strategy responsibilities)
Pay Range
The typical pay range for this role is:
$131,500.00 - $303,195.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .
We anticipate the application window for this opening will close on: 05/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.