Job Information
YWCA Central Massachusetts FRONT DESK RECEPTIONIST in Worcester, Massachusetts
Salary Range $16.50 - $16.50 Hourly
Job Shift Any
Education Level High School
Travel Percentage None
Category Customer Service
Description
As a Per Diem Receptionist , you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.
Hours: On-call, as needed
RESPONSIBILITIES:
Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.
Greets and directs public to various locations and meetings in the building.
Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.
Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.
Qualifications
High School Diploma or equivalent
18 yrs or older
Computer literate, with working knowledge of Microsoft Office products
Detail-orientated, organized and self motivated.
Excellent communication, people and customer service skills
Ability to prioritize and effectively handle multiple tasks
Be available to work holidays & weekends