Job Information
Bread Alone Hospitality Supervisor in Woodstock, New York
Ensure the safe, efficient, and high-quality operation of the Cafe. Have a full knowledge of and ability to communicate effectively all guidelines and standards for safe, efficient, and hospitable operation. Lead the team in maintaining a clean and friendly cafe throughout the day. This will include audits of stations, directing the staff on cleaning procedures, and the upkeep of sidework. Help maintain clean, welcoming, and guest-ready outdoor seating and dining areas. Create sustainability in our work environment by collaborating with your teammates to achieve our goals. Deliver high-quality hospitality and ensure a consistent best-in-class guest experience. Actively and immediately communicate any service or product quality issues to senior management. Communicate on Slack for quality control and general communication with other departments when needed. Ensure that Bread Alone safety, culture, and food safety standards are being followed by you and all team members in the cafe. Be responsible for proper safe equipment operation, assisting in scheduling routine maintenance, and routine troubleshooting as set by managers and training materials. Provide feedback to Culinary and Baking Leadership on products and recipes when appropriate. Ensure that you and any professionals are following the break schedule. Communicate with your manager regarding any need for adjustments based on the workflow/pace of the store. Organize and delegate tasks as needed to any professionals assigned to your shift. Supervisors will be responsible for holding the team accountable for the checklists associated with the tasks and for the maintenance of the lists themselves. Listen to team members, provide feedback to your manager on any issues, and seek support when necessary. Coach and guide team members to perform according to Bread Alone standards. Full understanding of and ability to execute all full beverage programs and mastery of all coffee equipment operations. Execute weekly ordering in collaboration with the rest of the leadership team, ensuring adherence to existing systems. Execute monthly inventory in collaboration with the rest of the leadership team, ensuring adherence to existing systems. Be responsible for cash management, including drawers, tips, petty cash, and change exchange. Lead and guide the training of all new hires. Learn and execute any other responsibilities or tasks the company identifies as necessary to this position in the future.
Requirements Physical Requirement & Working Conditions:
Able to stand for long periods of time while executing tasks quickly and accurately. Able to work in a physically demanding, fast-paced environment. Able to tolerate exposure to high levels of heat and cold. Able to tolerate a busy/noisy environment for the duration of the workday. Able to twist and bend repeatedly for long periods of time. Respect for and comfort with a diverse and inclusive workplace. Able to pull, push, move, and lift to waist level. Able to carry awkward and shifting weights up to 50 pounds in a safe and controlled manner. Able to work with, handle, operate, and control hot equipment and products in a safe manner according to Bread Alone guidelines. Able and willing to use Personal Protective Equipment (PPE) and assigned uniform as required per company policy.