Job Information
Eaton Corporation Service Department Supervisor in Woodridge, Illinois
Eaton’s Electrical division is currently seeking a Service Department Supervisor to join our team in Woodridge, IL. The shift for this position will be 5:30am - 2:00pm with an occasional Saturday on a rotating schedule.
The expected annual salary range for this role is $86,000 - $126,000 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
The Service Department Supervisor will be responsible for providing vision, direction, and daily management of the Service Department, encompassing the reverse logistics, recharge, kitting, and workorder processes. Also ensuring that all transactions and physical moves are done within established financial guidelines and meet state and federal laws as well as customer and company requirements
What you’ll do:
Supervise the Service Department, owning department metrics, performance management, talent acquisition, employee engagement and training for the team.
Optimizes accuracy and timeliness of RMA receipts and the routing of returned product
Optimizes the efficiency of the recharge process, taking care to ensure good record keeping
Optimizes and prioritizes kitting and work order completion while maintaining Eaton quality standards
Develops and uses warehouse management system (WMS) tools to manage daily Service Department activities. Leverages WMS ability to guide movement of product in each step.
Engages direct reports in continuous improvement initiatives including but not limited to operator standard work, 5S+, pull systems, value stream mapping, empowered work teams and structured problem solving.
Lead the Service Department to ensure all receipts are completed on a timely basis.
Schedule work orders and recharge in collaboration with the Supply Chain team and sales-operations.
Establish processes to improve the material movement, and accuracy of processing.
Be responsible for meeting operational performance objectives in areas such as: Safety, Quality, Productivity, Cost, and Eaton Business Systems.
Drive cost out, flexibility and agility in the organization.
Apply continuous improvement tools and methodologies that facilitate the upgrade of technical expertise and technology
Seek out and build cross functional working relationships with other key stakeholder groups such as quality, supplier development, supply chain management, product engineering, new product introduction teams, customer service teams and product line managers.
This role could be the next step in your career if you demonstrate the following experience:
High School Diploma or GED from an accredited institution
Minimum of five (5) years experience in warehouse functions
Minimum of two (2) years experience in direct leadership
You will set yourself apart by demonstrating some or all of the following:
Bachelor’s Degree from an accredited educational institution
Lean Six Sigma experience
WMS experience
SAP experience
Electrical work experience inclusive of reading blueprints and technical diagrams
Critical-Thinking and troubleshooting abilities
Bilingual - Spanish/English
We will not consider candidates who:
No relocation is being offered for this role. Only candidates within a 50-mile radius of Woodridge, IL will be considered. Active Duty Military Service member candidates are exempt from the geographical area.
Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
Position Success Criteria:
Ability to demonstrate knowledge of lean manufacturing techniques
Ability to demonstrate proficiency with the use of test material
Ability to demonstrate knowledge of manufacturing processes and systems
Ability to plan, organize, and build effective teams
Ability to successfully interface with all organizational levels
Ability and willingness to work weekends as needed
Proficiency with Microsoft Office Applications
Ability to demonstrate an understanding and positive support of standard personnel and administrative policies, practices and legal requirements pertaining to business operations #LI-LR1
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.youreatonbenefits.com/candidates) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.