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JOB REQUIREMENTS: Location: HCG WITTENBERG Department: HCG-WG Rooms Summary: POSITION OVERVIEW The Guest Service Representative will be responsible for answering and directing incoming facility and guest phone calls, making guest reservations, registering and checking out guests, addressing all manners of inquiry and requests for personalized service, all of which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests. MINIMUM QUALIFICATIONS EDUCATION: 1.High school graduate or equivalent. ESSENTIAL: 1.All casino employees will be subject to the Criminal and Background restrictions of the Ho-Chunk Nation. 2.Must have valid driver\'s license, dependable transportation, and proper insurance. EXPERIENCE: 1.One (1) year of customer service experience preferred. 2. Minimum of three (3) months of cash handling experience preferred. 3. Previous experience with a Hotel Property Management System preferred. ***** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM QUALIFICATIONS EDUCATION: 1.High school graduate or equivalent. ESSENTIAL: 1.All casino employees will be subject to the Criminal and Background restrictions of the Ho-Chunk Nation. 2.Must have valid driver\'s license, dependable transportation, and proper insurance. EXPERIENCE: 1.One (1) year of customer service experience preferred. 2. Minimum of three (3) months of cash handling experience preferred. 3. Previous experience with a Hotel Property Management System preferred. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.ho-chunknation.com/employment This job is with a Native American tribal business or is located on tribally owned lands. Laws governing employment may differ from the State of Wisconsin\'s. You may wish to discuss this with the employer before accepting the position.