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JOB REQUIREMENTS: WHO WE ARE: The Wood County Human Services Department has great passion for helping the members of our community. As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality services is a shared goal across all departments. If you have a background in fiscal services, please consider joining our team! WHAT WE OFFER: In addition to who we are, Wood County team members are offered competitive salaries, flexible schedules, and excellent benefits, including: *Health Insurance - we offer low premiums and low deductibles, with excellent coverage! *Dental Insurance *Vision Insurance *Wisconsin Retirement System (WRS) - This is one of the best-funded public pension plans in the U.S.! *457 deferred compensation plan *Vacation and Sick Time - Start accruing for both on your first day! *10 Paid Holidays *Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses *Life Insurance *Short and Long-Term Disability *Wellness Incentive Plan *Public Student Loan Forgiveness (PSLF) program GENERAL FUNCTION Lead the Accounts Receivable unit within the Human Services Department. Manage external payer contracts, maintain financial records, analyze data, and utilize accounting software to optimize claim submissions. Communicate and present financial information effectively to small groups. SUPERVISES Outpatient Billing Specialist Accounts Receivable Clerk State Reporting Systems Clerk RESPONSIBILITIES A. ESSENTIAL FUNCTIONS 1. Supervise the patient accounts team to ensure accurate billing and payment processing. 2. Oversee billing procedure codes and requirements in the Electronic Health Records (EHR) software, ensuring compliance with ICD10, CMS, Medicare, Medicaid, and third-party payers. 3. Serve as technology administrator for EHR software. 4. Conduct quarterly reviews of billing codes for accuracy. 5. Ensure Quality Assurance in claim submissions and lead collaborative billing meetings. 6. Review department wide Accounts Receivable to identify delinquent accounts and prioritize collection activity. 7. Guide staff on third-party payer payment parameters. 8. Monitor Behavioral Health programs for compliance with Minimum Monthly Payment (MMP) Statutory Guidelines. 9. Manage provider and facility credentialing for the Human Services Department, including Norwood Health Center. 10. Research insurance payers, negotiate contracts, review agreements, and handle annual rate requests. 11. Prepare annual budget projections, focusing on revenue and contractual adjustments. 12. Analyze Insurance Contractual Allowance (C/A) data to identify financial trends. 13. Collaborate with program managers to improve workflows and resolve issues. 14. Participate in annual county-wide audits and complete cost reports. 15. Review CMS/MA fee schedule annually for billing accuracy. 16. Travel to off-site locations as required for supervisory duties. 17. Responsible to know and practice the Safety policies of the County. Perform all job tasks in a safe and prescribed manner. 18. Must be familiar with and exemplify the Wood County Core Values and serve with courtesy and respect in accordance with the Wood County Code of Conduct. A. OTHER JOB DUTIES 1. Collaborate with Administrative Services Division Management on goals. 2. Attend monthly leadership meetings. 3. Perform supervisory duties, including hiring, training, and conducting annual performance reviews. 4. Perform other duties as assigned. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Proficiency in Microsoft Excel and Word. Experience with insurance processing in a medical setting is a plus. ***** APPLICATION INSTRUCTIONS: Apply Online: https://careers.woodcountywi.gov/