Job Information
Siemens Engagement Manager – Electronics, Semiconductor, Industrial Machinery, Battery in Wilsonville, Oregon
Job Family: Software
Req ID: 499730
We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating an elite software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.
Position Overview
As part of the Services team, lead the definition of the Services account strategy, facilitating and supporting the successful generation of revenue against financial goals derived through the Services delivery business across account portfolio. Build business relationships with the Siemens DI Software account team, Siemens delivery teams and Customer partners. Supply and support business planning to accomplish goals of Services. Develop financially quantified Services proposals with moderate complexity for Customers and align with their business needs.
Expand and grow Services revenue in alignment with zone level objectives. Provides direction in Services coverage and capacity resource planning and alignment with the Services delivery teams and Customers, where medium sized teams are needed.
The Engagement Manager position will be reporting to the Electronics, Semiconductor, Industrial Machinery and Battery Business Unit's Engagement Team Presales Manager. Experience in the above-mentioned industries would be a plus for this position, but, not required.
Responsibilities
Account Planning and Support
Lead the definition of the Professional Services components of the Account Strategy
Provide input to the Siemens product roadmaps as needed to support the account portfolio
Develop and deliver industry content at regional groups and conferences in alignment with account portfolio
Actively establish relationships with the internal and external partners specific to each account
Engagement Definition
Give to the value planning activities with the Sales Account Manager, Portfolio Development and PreSales Business Development team
Use commercial and eye for business to lead the robust review and handover of the desired solution ensuring that the defined project scope can be delivered within time, budget and quality goals
Identify and engage with other Siemens team members as needed to support opportunity growth
Resolve and obtain concurrence for the customer specific Service engagement model and translate into the Statement of Work, adhering to global standards and legal requirements
Regularly connect with various levels of the Siemens and customer teams including executive level messages
Develop the project scope definition using the Services Delivery Framework and tools
Thoroughly define the project estimate using the Services Delivery Framework based estimating process
Identify and convey the initial project risks including their assumptions, mitigations, and dependencies for projects of moderate complexity
Improve the resource options and costing model for the project/program (e.g. GDN, Partners, Contractors) in order to achieve efficiency for the customer and commercial viability for Siemens.
Prepare and review the detailed Statement of Work documentation and obtain Siemens’ and the customers’ acceptance
Recognize the need for engagement with the Siemens legal, commercial and leadership teams to resolve customer engagement terms
Lead the Services negotiation activities with the customer and clearly establish the conditions for project change
Delivery Support
Bridge the Gap between Sales and Professional Services delivery to meet and lead client expectations
Work with Services Management to request and assign appropriately skilled and experienced resources to fill key Siemens project positions for Project Management and, if required, Lead Architect for medium engagements, and ensure project onboarding is effectively achieved.
Support the Project Manager to engage and contract any required offshore/nearshore/partner/systems integrator/contractor resources
Participate as a committee member on customer committees for each active project and give to periodic account reviews such as
Technical Review Boards (TRBs) and Management Review Boards (MRBs)
Participate in project status review meetings
Support the issue customer concern process and ensure resolution progress for both project and commercial issues
Ensure that customer product needs are communicated to Product Management team within the Product Development processes
Learning, Mentoring and Leadership
Ensure usage of the Siemens framework across account portfolio, ensuring the usage of required templates and tools to drive standardization
Obtain and share Industry, Business Segment and Portfolio knowledge and standard methodologies
Develop standard methodology tools and lessons learned to share with Zone level Engagement Management peers and register in the Services Delivery Framework sharing system
Provide input into performance reviews for key project contributors
Give feedback to the standard practices and tools teams to ensure continuous improvement
Services Business Planning and Management
Achieve assigned Services revenue and bookings targets from existing and new customer accounts
Ensure that project proposals meet the Siemens financial objectives
Create an annual plan providing revenue, costs and headcount predictions, giving these to the Services Annual Operating Planning and Strategy processes.
Maintain a rolling monthly and quarterly pursuit forecast/pipeline of future revenue and bookings, updating relevant systems accordingly.
Supervise and report costs against the Engagement Management annual budget
Develop a rolling forecast of abilities needs for existing and pipeline projects
Provide peer proposal reviews and feedback
General
Support the interpersonal culture, values and reputation in company markets and with all staff, customers, suppliers, partners and regulatory/official bodies.
Willing and able to travel to appropriate work locations, as the need arises by SISW or specified by the customer pursuit/project
Willing and available to work the core hours required by SISW or specified by the customer project, respecting local country legislation and company policies.
Record expenses in an accurate and timely manner
Uphold the professional integrity of Siemens at all times
Upholds and implements Siemens compliance guidelines at all times
Adhere to all Siemens Health and Safety policies
Adhere to, and promote all core internal and customer processes relating to the effective undertaking of the role
Ensure that all communication channels within the business are adhered to.
Provide input, where appropriate to team meetings.
Undertake any business administration in line with job activity
Undertake any other duties required by the company
Required Knowledge/Skills, Education, and Experience
Professional Services Expertise
10+ years in delivery and selling roles, including 3–5 years with SISW software (PLM and MOM: Teamcenter, NX, Opcenter, Mendix, Mentor).
Educational Background
Bachelor’s in Computer Science, Engineering, Math, or related discipline—or equivalent experience.
Executive Presence & Communication
Ability to present to senior leadership, lead business discussions, and handle sophisticated partner dynamics with diplomacy.
Collaboration & Global Coordination
Shown success in orchestrating proposals with diverse, global teams and leading multiple priorities.
Integrity & Results Orientation
High ethical standards aligned with Siemens values; organized, diligent, and driven with a strong sense of urgency.
Preferred Knowledge/Skills, Education, and Experience
Experience collaborating with customers in Electronics, Semiconductor, and Industrial Machinery preferred
Experience in the technical leadership of large software implementation projects
Shown experience in leading a prescriptive solution deployment based on standard methodologies and OOTB capabilities as opposed to simply meeting customer requirements as stated
Why us?
Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
Siemens Software. Transform the Everyday
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$125,300 $250,600 10%
Organization: Digital Industries
Job Type: Full-time
Category: Research & Development