Job Information
Protocase USA, Inc Mechanical or Electrical Engineering Technologist Hands-On Manufacturing in Wilmington, North Carolina
Mechanical or Electrical Engineering Technologist - Hands-On Manufacturing
Location:Wilmington, NC
Employment Type:Permanent, Full-Time
Anticipated Start Date:As Soon As Possible
Work Type:In-Office Only
Does learning a new tool, machine, material, or process spark your curiosity rather than intimidate you? Do you enjoy getting hands-on to diagnose problems, test ideas, and make things work better in the real worldnot just on paper? Are you someone who sees small inefficiencies on the shop floor and immediately starts thinking,How could this be better?
If so, we want to hear from you.
Full transparency: we work a little differently around here.
This isnt just a job where you punch in and punch out. We come to work because we want to earn a living in a meaningful way. Too many people spend their working lives disengaged, and we believe thats wrong. We spend at least a third of our lives at workso were intentional about creating a place where people want to show up and feel good when they leave.
At Protocase, ideas turn into action. Curiosity is encouraged, assumptions are challenged, and practical improvements matter. If you want your work to influence how things actually operatenot sit in a documentthis might be your place.
Protocase specializes in custom sheet metal enclosures, panels, and parts for engineers and innovators around the worldbuilt with unmatched speed and quality. We help some of the brightest minds on the planet turn ideas into reality.
Learn more about how we work here:https://workdifferently.info/
About Us
Founded in 2001, Protocase Inc. is a rapidly growing custom manufacturing company that blends software-driven processes with innovative production techniques. With 400+ employees and over 16,000 customers globallyincluding Boeing, NASA, Apple, Google, MIT, and Teslawe are redefining what custom manufacturing can be.
We are ISO 9001 certified, AS9100D registered, ITAR compliant, and registered with Canadian Controlled Goods.
Our mass customization model replaces traditional craft-based approaches with repeatable, continuously improving processesallowing us to deliver high-quality custom parts in as little as 2-3 days.
About the Opportunity
This is a
hands-on engineering technologist rolefocused on
assessing manufacturing issues, troubleshooting directly on the floor, and developing permanent, practical fixes.
Were looking for someone with a
mechanical or electrical backgroundwho enjoys working close to equipment, stations, and processesand who is comfortable learning by doing.
What the first 6 months will likely look like:
- Heavy involvement in the setup, commissioning, and troubleshooting of industrial equipment
- Verifying that production stations are:
- Installed and configured according to manufacturer specifications
- Aligned with Protocases mass customization framework
- Diagnosing issues related to equipment performance, reliability, safety, or process flow
- Working closely with operators, technicians, and engineers to ensure stations function as intended
- Helping stabilize and optimize new or existing equipment before moving into longer-term improvements
Longer-term, this role may evolve as we learn where this person creates the most value. While we dont have the final shape of the role defined today, our
hopeis that this person becomes a
primary driver of identifying improvement opportunities on the floor and implementing innovative solutions to solve real manufacturing problems.
What Youll Do
- Assess manufacturing issues directly on the production floor and troubleshoot hands-on
- Identify root causesnot just symptomsand help develop permanent, sustainable fixes
- Set up, validate, and optimize production stations and industrial equipment
- Support equipment selection, installation, commissioning, and refinement
- Work hands-on with mech nical systems, electrical components, sensors, wiring, fixtures, and tooling (depending on background)
- Observe processes in real-world conditions and use data and testing to validate improvements
- Collaborate cross-functionally to ensure solutions work for operators, not just in theory
- Help embed improvements into standard operations once validated
About You
Youre a practical problem-solver who likes being close to the work and seeing tangible results.
This role is for you if:
- You dont accept thats how weve always done it as a final answer
- You enjoy diagnosing issues, testing solutions, and refining until they work
- Youre comfortable getting hands-on with machinery, equipment, or electrical systems
- You take ownership of outcomesboth successes and lessons learned
- You thrive in environments where the role can evolve based on impact, not rigid job boxes
What were looking for:
- Education:Diploma or degree in Mechanical Engineering Technology, Electrical Engineering Technology, or equivalent hands-on experience
- Experience:2-5 years in a manufacturing, engineering, automation, or technical environment is an assetbut were open to varied experience levels
- Strong mechanical and/or electrical aptitude with a desire to keep learning
- Interest or experience with industrial equipment, manufacturing processes, CNC machinery, automation, or controls
- Comfort working through ambiguity and undefined problems
- Organized, self-directed, and able to manage multiple priorities
Why Youll Love Working With Us
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