Job Information
Novant Health Director Market Institutes - Wilmington in Wilmington, North Carolina
What We Offer
Novant Health offers a comprehensive total rewards package designed to support team members at work and in life. Benefits include competitive compensation, medical, dental, and vision coverage, retirement savings options, paid time off, wellness resources, and professional development opportunities. Team members also have access to education support through Future Forward, our commitment to helping you grow your career while making a meaningful difference in the communities we serve.
What You'll Do
The Director of Market Institutes coordinates the resources necessary to support daily operations, human resource management, fiscal management, and strategic initiatives aligned with the organization’s mission, vision, values, and goals across ambulatory clinics, while collaborating with facility and market leadership for acute care operations.
This role partners with organizational leaders and manages interdependencies across institutes, facilities, submarkets, markets, and the medical group. The Director assumes ownership and accountability for implementing market growth strategies, operational excellence, service enhancements, program development, and community engagement initiatives.
The Director ensures the market-specific operational infrastructure of the institute supports the successful execution of key initiatives, targeted goals, and measurable outcomes. This leader demonstrates strong operational, analytical, communication, and organizational capabilities, including operational assessments, market analyses, business forecasting, and success metrics tied to market and enterprise goals.
Essential Functions
Oversees day-to-day operations of the institute and ensures alignment with organizational mission, vision, and values.
Leads strategic and operational initiatives that support market growth, service excellence, and program development.
Builds strong partnerships across institutes, facilities, submarkets, markets, and the medical group to support coordinated operations.
Creates an inclusive, collaborative work environment that supports team engagement, communication, and performance.
Develops action plans, monitors progress, and drives continuous improvement in operational and strategic priorities.
Provides leadership in change management, problem-solving, delegation, and team development.
Oversees workforce planning, staff development, coaching, and performance management.
Monitors operational and financial performance, develops budgets, and identifies opportunities for efficiency and expense management.
Supports community outreach, marketing initiatives, and external relationship development related to institute priorities.
Ensures compliance with organizational policies, procedures, and applicable standards.
Participates in strategic planning and uses data, market analysis, and forecasting to support decision-making and performance goals.
What We're Looking For
Required
Bachelor’s degree in Business, Healthcare, or a related field
Preferred
Graduate degree
Experience
Required
5 years of progressive supervisory and/or management experience
2 years of progressive supervisory and/or management experience in a healthcare setting
Required
Strong organizational, communication, and presentation skills
Strong time management, prioritization, delegation, analytical, and problem-solving skills
Ability to manage multiple projects, meet deadlines, and adapt to changing priorities
Self-motivated, proactive, flexible, and team-oriented
Ability to lead in a multidisciplinary team environment
Professional demeanor and strong interpersonal skills
Understanding of market segmentation and target market strategy
Preferred
Knowledge of healthcare policies, procedures, and regulatory standards
Ability to work effectively in an evolving healthcare environment
Strong written and verbal communication skills
Demonstrated leadership qualities such as creativity, collaboration, sound judgment, negotiation, perseverance, and initiative
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
154203