Job Information
Robert Half Customer Service Representative (Bilingual Spanish) in Wilmington, Delaware
Description
Our company is seeking a Customer Service Representative who is fluent in both English and Spanish to join our team. The ideal candidate will play a vital role in accepting orders from clients, processing shipments, and delivering exceptional customer support throughout the process.
Key Responsibilities:
Accept and accurately process customer orders via phone, email, or online platforms.
Prepare and coordinate shipment documentation to ensure timely delivery.
Communicate clearly and professionally with customers in both English and Spanish, addressing inquiries and resolving issues.
Update order status and customer records using Excel spreadsheets and internal systems.
Manage email correspondence using Outlook and maintain organized records.
Work collaboratively with internal departments to support order fulfillment and customer satisfaction.
Requirements
Qualifications:
MUST be fluent in both English and Spanish (verbal and written).
Previous experience in customer service, order processing, or shipping support is preferred.
Proficient in Microsoft Excel and Outlook.
Strong communication and organizational skills.
Attention to detail and ability to manage multiple tasks efficiently.
High school diploma or equivalent required; additional education is a plus.
Interested candidates should reach out to Jalen Wade at 302.252.3771.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .