Job Information
PACE Staffing Network Patient Services Representative in Wilderness Village, Washington
We're partnering with a patient-centered neurology practice seeking a Patient Services Representative to support front office operations and patient coordination. This role is ideal for someone who brings professionalism, compassion, and strong attention to detail in a fast-paced clinical setting.
What You'll Be Doing
• Serve as the first point of contact for patients, providing a welcoming and professional experience
• Schedule, reschedule, and confirm appointments
• Verify patient demographics, insurance eligibility, and required documentation
• Obtain prior authorizations for visits, procedures, imaging, and medications
• Collect copays and assist with basic billing inquiries
• Manage incoming calls, faxes, and medical record requests
• Scan and upload documentation into the EHR system
• Coordinate referrals, diagnostic testing, and follow-up communication
What Your Work History Should Show
• 1--2 years of medical office or healthcare experience
• Experience with insurance verification and prior authorizations
• Knowledge of medical terminology
• Proficiency with EHR systems and Microsoft Office
• Strong customer service skills and professional phone etiquette
• Ability to multitask and prioritize in a clinical environment
Additional Details
Schedule: Part-time, 3 days per week (Monday--Friday, 8:00 AM--5:00 PM)
Pay Rate: $23.00--$27.00 per hour
Start Date: ASAP
Employment Model: Temp-to-Hire
Location: 100% onsite in Maple Valley
PACE Staffing Network is a woman-owned staffing company serving Washington employers for over 45 years. We place temporary, contract, and direct-hire professionals across healthcare administration, HR, accounting, executive support, and project-based roles.