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Guest Services, Inc. Dock Hand, Fuel Dock - Keller Ferry Marina in Wilbur, Washington

Compensation Amount:

17.13 USD Hourly

Job Summary:

The Dock Hand - Fuel Dock and Small Boats is responsible for assisting with all marina services offered, quality control, and cash handling procedures; maintains a clean and safe dock area, assists boaters with fueling, and secures guests' boats. Conducts small boat rental Check In/Out and Orientation. Cleaning small boats as well as operation boats around the marina.

Job Description:

ESSENTIAL FUNCTIONS

  • Fuel boats while maintaining a safe environment, following appropriate procedures and guidelines.

  • Pump out boats.

  • Maintain Marina maintenance, such as cleaning, weeding, removing trash, organizing, and ordering supplies.

  • Provide excellent customer service to guests, while directing customer issues to supervisor or unit manager.

  • Assist with docking of boats.

  • Identify items and corresponding cost of items and tabulate bills using cash register, calculator, or other price equipment.

  • Issue receipts, refunds, credit, or change due to customers accurately.

  • Maintain cash register and contents within.

  • Maintain awareness of safety issues and report them immediately to your manager.

  • Check In/Out, and Orientate Small Boat Guests

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

  • Partial High School education; High School Diploma/G.E.D. equivalent preferred.

  • Strong customer service abilities: actively looks for ways to assist customers and coworkers.

  • Ability to recognize when a problem has occurred and communicate it to management.

  • Must be able to swim or be willing to wear personal flotation device while on duty.

  • CPR/First Aid Certification.

  • WA State Boaters Education Card

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