Job Information
Citizens Sr Budget Analyst- Consumer Experience Delivery (CXD) in Westwood, Massachusetts
Description
If you have flair for finance, business, and Agile delivery, this could be the job for you. The Consumer Experience Delivery Sr Budget Analyst position is part of the CXD Town Management team, responsible for managing our capital budget, resource tracking, as well as various data and analytics to support the town. The Senior Project Manager is adept at balancing program needs against budgets and partnering with the key team members including EOs, Neighborhood, and technology partners.
Primary responsibilities include:
Partner with consumer strategy, finance and the Town Management team members to reconcile monthly spend against budget and forecasts
Assist with actively managing resource alignment and forecasting, ensuring timely hiring and resource movement across teams as needed
Proactively identify opportunities for improved budget management and propose options to maximize opportunities
Assist with quarterly town level reporting including capital & resource reporting
Track SOW spend and assist with contract origination, renewal, termination, and amendments
Partner with Neighborhood Leads and Experience Owners to track progress against roadmaps and corresponding goals
Partner closely will Agile tools team to ensure the town is utilizing tools effectively and optimizing automation and reporting
Assist in managing Town OpEx budget by partnering with finance
Qualifications:
Required Skills/Experience:
3-5 Years of consumer banking/financial products and business processes preferred
Experience financial and vendor management
Knowledge of Agile Delivery methodology, as well as Jira, Confluence, and MS Teams
Ability to collaborate effectively, take initiative and work as part of a team
Strong attention to detail
Excellent written and verbal communication skills, across all levels of management
Ability to identify anomalies and trends in data and independently take action to mitigate risk or optimize outcomes
Ability to work in a fast-paced environment and balance/prioritize requests
Flexibility and ability to acquire new skills to keep pace with changing systems and processes
Desirable Skills/Experience:
Knowledge of Appito, Target Process, ARDM, Oracle, and Jira
Advanced Excel skills, proficient working with large data volume
Prior experience with Agile Delivery as Product Owner, Scrum Master, or finance support role.
Educational, Certifications and/or Other Professional Credentials:
Either 3+ years of experience as described above and/or a BA/BS in Business, Finance, or a related field
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F 8-5, This is a hybrid role (3 days on site) from our Johnston RI or Westwood MA Office locations.
Pay Transparency
The salary range for this position is $94,000- $130,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .
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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
05/28/2026