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Job Description Job Summary The Sr. Manager, Oracle Hosting & Instance Management is responsible for the end-to-end technical management, stability, performance, and availability of Vertiv's global Oracle EBS and Oracle Cloud environments. This role ensures consistent, compliant, and predictable execution of hosting operations, environment management, patching, refreshes, release activities, and technical escalations across all global business units. The position provides global governance and oversight of Oracle instances, replacing region-specific management with a time-zone aligned, follow-the-sun operational model. It partners closely with Oracle Hosting, Infrastructure, DBAs, Application Product Teams, Cybersecurity, Audit, and the Transformation Office. This position will be based onsite at Vertiv's HQ location in Westerville, OH. Responsibilities: Hosting & Operational Management * Own day-to-day operations for all Oracle production and non-production environments. * Maintain system availability, performance, monitoring, and early-warning mechanisms. * Ensure 24×5 operational coverage with on-call rotation support. * Oversee escalation channels with Oracle Hosting and internal technical teams. Environment & Instance Administration * Manage all Oracle instance allocations, configurations, and lifecycle processes. * Define the environment schedule (builds, usage, refreshes, releases). * Coordinate downtime, maintenance windows, and technical activities. * Maintain environment documentation, topology, and standards. Patching, Release, and Change Governance * Establish and manage the global Oracle patching cadence. * Lead patching execution, impact assessments, validations, and sign-offs. * Drive the technical release process (deployments, cloning, version controls). * Enforce adherence to global change-management processes and controls. Environment Refresh Management * Develop and maintain a structured refresh calendar for all project and support needs. * Govern pre-refresh requirements, data masking (if applicable), and post-refresh validations. * Coordinate cross-team dependencies and ensure alignment with implementation timelines. Security, Access, and Compliance * Support SOX controls, including segregation of duties, privileged access reviews, and evidence gathering. * Ensure Oracle environment access governance aligns with corporate security standards. * Collaborate with Cybersecurity to track and remediate vulnerabilities. Incident, Problem, and Escalation Management * Serve as primary escalation point for Oracle hosting or environment-related incidents. * Lead major-incident bridges, root-cause analysis, and long-term corrective action planning. * Track recurring issues and implement preventive measures in partnership with Infrastructure and Oracle. Architecture, Standards, and Continuous Improvement * Work with the Technical Architect to develop and implement improvements to connectivity, hosting patterns, resilience, and automation. * Identify technical debt, system risks, and opportunities to modernize environment operations. * Drive continuous improvement initiatives and operational excellence metrics. Requirements: * Bachelor's degree in Computer Science, MIS, Engineering, or related discipline. * 5+ years of technical experience managing Oracle EBS / Oracle Cloud environments. * Experience coordinating global operations or supporting mission-cri Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc4Nzk4LjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t