Job Information
Vertiv Corporation Service Center Supervisor - Columbus, Ohio in Westerville, Ohio
Job Description At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: * Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this industry and many others * Tremendous focus is placed on employee technical and leadership development * Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning * Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more * Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides * Company-wide commitment to promoting a strong work/life balance * An employer-of-choice for Veterans with technical backgrounds The Service Center Supervisor is responsible for performing supervisory, sales and administrative duties in a small area service center location or a designated scope of a larger service center while performing fieldwork on a regular basis. Technically support a defined territory of service center engineers (CE's) and technicians (FST's). * Supervise, train and assist other field service engineers and technicians while being responsible for all aspects of field service work in the area. * Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. * Lead large projects requiring specialized skills such as generator acceptance tests, commissioning of larger substations, supervising "turnkey" projects, detailed power survey and other types of electrical consultation. * Instrumental in developing tests and inspections in new areas of field services. * Perform job estimating, proposal preparation, fieldwork, scheduling, reports, and billing. * Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing. * Actively involved client interface and business development activities. Supervisory Responsibilities 4-6 Service Center Field Service Engineers (CE's) and/or Field Service Technicians (FST's) Competencies To perform the job successfully, an individual should demonstrate the following competencies: * Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. * Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. * Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts wit Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI4MzIwLjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t