Job Information
Robert Half Test Center Administrator in Westbury, New York
Description We are looking for a dedicated Test Center Administrator to join our team in Westbury, New York. This long-term contract position requires a flexible and customer-focused individual to ensure a secure and detail-oriented testing environment. The role involves managing various administrative tasks and upholding the integrity of the testing process.
Responsibilities:
• Welcome test candidates and verify their identification according to established policies.
• Conduct security checks, including the use of wands, to maintain a secure testing environment.
• Monitor examinees during testing sessions to ensure compliance with regulations.
• Address and resolve any candidate issues promptly and with attention to detail.
• Maintain the confidentiality and security of all test materials and the testing center.
• Ensure candidates experience a fair, comfortable, and detail-oriented testing process.
• Record and report any incidents that fall outside company guidelines.
• Operate and maintain test center equipment, including managing digital scans and fingerprint identification if required.
• Follow flexible scheduling requirements, including availability for evenings and weekends.
• Represent the organization's values and mission in all interactions. Requirements • High school diploma or equivalent required; college experience is a plus.
• At least one year of in-person customer service experience in roles such as retail, call centers, or hospitality.
• Proficiency in Windows-based applications, including Office and web browsing tools.
• Strong written and verbal communication skills to interact with candidates and team members effectively.
• Ability to manage multiple tasks, such as handling tools and preparing equipment for testing.
• Physical capability to lift up to 40 pounds, remain stationary for extended periods, and navigate the testing environment regularly.
• Visual acuity to monitor computer screens and testing rooms through camera systems.
• Willingness to adapt to varying schedules, including weekends and occasional evenings. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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