Job Information
Maplewood Senior Living Regional Human Resources Director in West Yarmouth, Massachusetts
About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states & Washington, D.C., featuring two distinguished brands: Maplewood & Inspir. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized & thoughtful services in independent living, assisted living & memory care. Our success is built on a foundation of personalized, compassionate care & communities designed to enrich the quality of life for our residents. We foster a dynamic & supportive work environment that empowers our teams to excel, inspire, & make a meaningful impact every day. If you are a passionate about driving growth & innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us & help shape the future of senior living! Position Summary: The Regional Human Resources Director (RHRD) serves as a senior, field-based HR leader responsible for aligning community-based HR operations with Maplewood Senior Living?s strategy. This role provides strategic leadership across a cluster of communities while ensuring consistent execution of HR practices related to compliance, recruitment, retention, engagement, & workforce development. Acting as a bridge between Home Office HR team & community operations, the RHRD directly supports & mentors on-site Community HR Directors, monitors key HR systems & processes (e.g., UKG, LMS), & ensures regulatory compliance in alignment with CQE standards & company policies. The RHRD also plays a pivotal role in advancing talent development, promoting employee engagement, & reinforcing Maplewood\'s culture & HEART values. Key Responsibilities Regional HR Leadership Provide coaching, mentorship, & direct oversight to community-based HR Directors to ensure alignment with organizational policies, standards, & service expectations. Serve as a primary escalation point for complex employee relations issues, investigations, & progressive discipline matters. Conduct quarterly compliance site reviews, ensuring readiness for semi-annual CQE audits, including documentation, file maintenance, & training compliance. Reinforce the consistent use of UKG & other HR tools to support audit readiness & operational efficiency. Recruitment & Retention Collaborate with Executive Directors & HR Directors to execute recruitment strategies, particularly for high-turnover & hard-to-fill positions. Lead workforce planning efforts & monitor turnover metrics, aiming to support a minimum 10% reduction in regional turnover. Strengthen early-tenure engagement through improved onboarding & 30/60/90-day check-ins. Talent Development & Succession Support career pathing, performance management, & leadership development in coordination with LMS content & operational leadership. Facilitate succession planning & leadership pipeline development by identifying & advancing high-potential associates. Qualifications Bachelor?s degree in human resources, Business Administration, or related field (Master?s or HR certification preferred). Minimum of 7 years of progressive HR leadership experience, including multi-site oversight, preferably in senior living, healthcare, or hospitality. Demonstrated ability to lead HR professionals & manage field-based HR operations. Strong knowledge of employment law, compliance auditing, employee relations, & HRIS systems (preferably UKG). Proven success in reducing turnover, enhancing engagement, & implementing performance & learning systems. Ability to travel regularly within assigned region (approx. 30?40%). See complete job description when applying.