Job Information
Murphin Ridge Inn Front Desk Associate in West Union, Ohio
Position Overview We're looking for a welcoming Front Desk Associate to be the first point of contact for our guests at our Bed and Breakfast resort. You'll manage guest communications, handle front desk operations, and provide exceptional service while supporting our dining and hospitality operations.
Key Responsibilities
- Answer phones and respond to emails from potential and current guests
- Greet guests face-to-face and provide warm, professional customer service
- Communicate with housekeeping, kitchen, and other staff members to coordinate guest needs
- Serve breakfast to guests, and assist with dinner service as needed
- Perform light cleaning duties around the restaurant and common areas
- Process check-ins and check-outs
- Manage reservations and maintain accurate guest information