Job Information
ThermoFisher Scientific Field Service Engineer I (Asset Management) in West Greenwich, Rhode Island
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
What you’ll do
As a Field Service Engineer , you’ll play a vital role in supporting scientists and researchers by ensuring our advanced instruments perform at their best. You’ll be the face of Thermo Fisher Scientific—delivering exceptional technical service while building trusted relationships with customers who are driving innovation.
In this role, you will:
Install, maintain, and repair a wide range of lab (desktop) instruments (e.g., centrifuges, incubators, microscopes, etc.)
Diagnose and resolve complex technical issues with precision and efficiency
Provide on-site and remote support to ensure optimal system performance
Build strong customer partnerships through professional, responsive service
Contribute to customer success by minimizing downtime and enabling breakthrough discoveries
What you bring
We’re looking for someone who is curious, hands-on, and motivated to solve complex problems while delivering a great customer experience.
Minimum qualifications:
Bachelor’s degree (no prior experience required)
Strong mechanical and electronics aptitude with the ability to troubleshoot at the component level
Valid driver’s license
Ability to lift up to 50 lbs and stand for extended periods
Willingness to work flexible hours and respond to urgent service needs
Ability to obtain credentials required to access customer facilities
Preferred qualifications:
Degree in Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
Experience installing, maintaining, or repairing analytical or laboratory instruments
Familiarity with ultra-high vacuum systems and high-voltage equipment
Proficiency with Windows OS, MS Office, and service management tools
Ability to read and interpret schematics, diagrams, and technical documentation
Key skills and attributes:
Strong problem-solving and analytical thinking
Excellent communication and customer service skills
Organized with strong time management abilities
Collaborative mindset with the ability to work independently
Fluency in English (additional languages are a plus)
Why join us?
Be part of a mission-driven organization making real-world impact
Work with cutting-edge technology at the forefront of science
Grow your career through continuous learning and development opportunities
Collaborate with a diverse, global team of experts
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.