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Pine Acres Rehabilitation & Care Center PRN / As‑Needed Receptionist in West Des Moines, Iowa

Pine Acres Rehabilitation and Care Center is seeking a PRN (as‑needed) Receptionist to provide front‑desk coverage in a healthcare setting. This role supports facility operations by maintaining a secure, professional reception area while ensuring compliance with healthcare privacy and safety standards.

This position is ideal for individuals seeking flexible, intermittent hours with hours of 3pm-7:30pm.

Essential Duties and Responsibilities

  • Greet and screen visitors in accordance with facility policies and infection‑control protocols

  • Manage visitor sign‑in procedures and maintain accurate logs

  • Answer and properly route incoming calls while maintaining HIPAA confidentiality

  • Monitor and control access to the facility in collaboration with nursing leadership

  • Provide general administrative support while protecting resident privacy

  • Respond professionally to residents, families, staff, and vendors

  • Adhere to all CMS, HIPAA, and facility compliance standards

Qualifications

  • Previous receptionist or healthcare front‑desk experience preferred

  • Knowledge of or willingness to learn HIPAA and resident privacy requirements

  • Strong communication and customer service skills

  • High level of professionalism, discretion, and dependability

  • Ability to remain calm in a fast‑paced healthcare environment

Why Join Pine Acres

  • Flexible PRN scheduling

  • Training provided

  • Supportive healthcare team environment

  • Opportunity for additional hours as available

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