Job Information
WASHINGTON COUNTY Informatics Administrator in WEST BEND, Wisconsin
JOB REQUIREMENTS: INFORMATICS ADMINISTRATOR Informatics Administrator Position Summary: Reporting to the Director of Information Technology in the Information Technology Department and in support of the Department of Health and Human Services (DHHS), this position will lead in managing service projects, and acts a client liaison for end-user support. The Informatics Administrator is responsible for the application administration of the Electronic Health Record Systems and other identified systems. The Informatics Administrator provides business analysis, process review and project management for new/change Forms, Widgets, Reports, and will support the development and implementation of other applications as needed. Duties/Responsibilities: The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. *Responsible for managing HHS Systems Access as it relates to onboarding and offboarding for internal and state systems. *Partners with assigned stakeholders to review processes, opportunities, and strategies to improve business efficiency in support of the Electronic Health Record and other software applications. *Performs tasks related to technical support and implementations for software applications and/or to include but not limited to the Electronic Health Record. *Responsible for the Administration of assigned applications in support by providing ongoing support and maintenance. *Manages and leads service projects in support of identified initiatives. *Provides Tier 1 and 2 level support for Electronic Health Record and other identified systems. *Maintains DHHS specific technical support and communication with vendors. *Performs software upgrades, system maintenance, required fixes, and enhancements on all department specific applications or packaged solutions. *Coordinates and directs project progress with Information Technology contractors. *Monitor technical support requests/tickets for all systems and respond accordingly. *Provide top-tier technical support to DHHS staff when needed. *Develop and maintain documentation of procedures and work plans. *Work with supervisor to evaluate business processes, uncovering areas for improvement, and developing and implementing solutions. *In collaboration with supervisor, conducts analysis of user department\'s needs, requirements, and business practices, and makes appropriate recommendations. *Work with supervisor to support project work, acting as project manager, when and where appropriate, directing the efforts of both departmental and technical staff to bring assigned project initiatives to a successful and timely conclusion. *Gather critical information from meetings with various stakeholders and produce useful... For full info follow application link. Washington County is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/393050C9EF034D64