Job Information
LC Whitford IT Manager in Wellsville, New York
Position Overview LC Whitford IT Manager The Information Technology Manager serves as the strategic leader of technology infrastructure and systems, ensuring seamless operations across all business functions. This role oversees enterprise systems, cybersecurity, IT support, and technology strategy while providing hands-on technical expertise to keep the organization running efficiently. The ideal candidate combines deep technical knowledge with business acumen, exceptional problem-solving skills, and the ability to translate complex technical concepts for non-technical stakeholders. Location: Wellsville, NY on-site, not remote
Pay Scale: $70,000 $85,000/yr Structure: Full-time employee Benefits: Health insurance, 401(k) match, PTO
Key Responsibilities Enterprise Systems & ERP Management Serve as primary administrator for ViewPoint ERP system, including job costing configuration, posting error resolution, and custom report development Provide user training and ongoing support for ViewPoint and other business-critical applications Manage QuickBooks administration, software integrations, and financial system troubleshooting Create and maintain Crystal Reports and custom data exports for business operations Troubleshoot system errors, posting issues, and workflow disruptions across all enterprise platforms Maintain and update digital templates and forms, including subcontract templates and business documents Infrastructure & IT Operations Manage computer lifecycle from procurement through deployment, maintenance, and secure disposal Configure new employee workstations including software installation, drive mapping, and system access Maintain and upgrade network infrastructure, servers, and telecommunications systems Coordinate hardware maintenance, replacements, and technology refresh cycles Manage printer/scanner fleet, coordinate repairs, and maintain office technology equipment Cybersecurity & Compliance Administer multi-factor authentication systems (DUO) and manage user access controls Monitor and enforce security training compliance across the organization Manage email security platforms, spam filtering, and threat prevention systems Oversee secure data disposal and coordinate electronic waste recycling Maintain system access protocols, user permissions, and server group assignments Vendor & Software Management Manage Microsoft 365 administration, licensing, and subscription renewals Oversee software licensing for construction-specific tools (Bluebeam, project management systems) Review, approve, and process IT-related invoices and credit card purchases Coordinate with technology vendors for support, maintenance, and system implementations Negotiate telecommunications contracts and manage mobile device programs User Support & Training
Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 57 years of progressive IT experience with increasing leadership responsibility Strong expertise in enterprise systems administration, particularly ERP platforms (ViewPoint experience highly valued) Proven experience with Microsoft 365, Active Directory, network infrastructure, and cybersecurity Experience supporting construction or project-based business environments preferred Excellent troubleshooting skills and ability to diagnose complex technical issues Strong communication skills to explain technical concepts to non-technical audiences Ability to balance strategic planning with hands-on technical execution Relevant certifications (MCSE, CCNA, CISSP, or similar) preferred but not required