Job Information
Sedgwick Claims technician in Wellington, New Zealand
The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims technician
Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility .
Do you enjoy helping people and love to organise solutions? If you have a flair for customer service and enjoy being part of a busy team, this could be the role for you.
We have an exciting opportunity for someone to join our Wellington branch (located in Johnsonville) as a permanent Claim Technician. This role is mainly about helping people who have suffered a loss or damage to their house or property. It involves managing insurance claims, assisting our loss adjusters, and helping with the administration within the branch. This is an incredible opportunity for someone who is looking to utilise their current skillset, but also develop and grow further into a long-term career. This is a varied and interesting role and on the job training will be provided.
Desired skills and qualities for this role include:
Insurance and/or construction industry experience
Customer service experience
Excellent written and verbal communication skills
Strong organisational and interpersonal skills
Problem-solving skills
IT competency
A willingness to be flexible for the business
Main duties and responsibilities:
Liaising with customers who have suffered a loss and need support through the process.
Facilitating and assisting with the settlement of insurance claims
Organising reinstatement of damaged items
Reviewing claim documentation
Delivering settlement outcomes
Communicating with client insurers and brokers
Benefits of working for us:
Our core role involves making a difference in people’s lives
Competitive salary with a rewarding bonus structure
Job security and flexibility are high priorities for us
Great team culture with opportunities for further career development
Access to Employee Assistance Programme (EAP)
Celebrate your birthday each year by having the day off
We pride ourselves on being an inclusive team - we encourage our people to bring their unique selves to work. It doesn't matter who you are, if you are passionate about making a difference, you belong here.
To apply, please click APPLY NOW and provide your CV and Cover Letter
Sedgwick is an Equal Opportunity Employer.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com