Job Information
Treasure Island Resort & Casino RV Park Attendant in Welch, Minnesota
Description
Pay Rate: $16.00 an hour
SUMMARY: To assist Marina and RV Park guests. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer phones and assist guests with Marina and RV Park reservations, registration and directing to slips / parking spots
Clean and maintain docks, restrooms and Marina and RV Park grounds
Assist in the preparation for Marina functions
Process sales, collect fees, process credit card transactions and provide receipts
Monitor and communicate with guests on marine band radio
Perform sewage pump-outs and fueling
Assist guests with connections to electric, water and sewer
Refer guest comments/complaints to supervisor
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
Proven excellent guest service
6 months cash handling experience
Preferred:
- Marina and / or RV Park experience
Skills
Required:
Accurate and detail-oriented
Must be able swim
Excellent verbal and interpersonal communication skills
Preferred:
- Strong mechanical aptitude
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to troubleshoot, maintain and repair specialized equipment
Ability to speak in a clear, concise and pleasant voice
RESTRICTIONS
- Must be 18 years of age or older to serve alcohol
REQUIRED TRAINING
Treasure Island guest service training
Bloodborne Pathogens training
TIPS training and certification
Marina safety orientation
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must be willing to work in different temperature environment (hot or cold)
Must have a good sense of balance, and be able to bend and kneel
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
Must be able to operate foot pedals
WORKING ENVIRONMENT
Work is performed in the Marina / RV Park areas (indoors and outdoors) including fumes and chemicals, and may require going onto the gaming floor which flashing lights, frequent loud noises and cigarette smoke
Required to work in extreme weather such as wet, damp and high wind
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.