Job Information
Treasure Island Resort & Casino Buffet Server in Welch, Minnesota
Description
Pay Rate: $17.00 an hour
SUMMARY: To ensure a pleasant guest experience. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Offer an appropriate arrival and departure comment to guests
Assist guests with cashless kiosks when necessary
Offer event and promotional information when asked
Greet and seat guests to business flow
Clear dishes and reset tables
Clean and stock wait stations by taking and returning carts to and from the dish room, emptying garbage cans, and filling milk machines, pop boxes, and similar
Complete assigned cleaning duties
Inform supervisor of business flow
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
REQUIRED TRAINING
Treasure Island guest service training
Bloodborne Pathogens training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in the restaurant area but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.