Job Information
Treasure Island Resort & Casino Bingo Pull Tab Clerk in Welch, Minnesota
Description
Pay Rate: $16.00 an hour
SUMMARY: To promote and sell pull tab and admission packages. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide information to guests on bingo and other property amenities and promotions
Operate point-of-sales system and handle cash and cash equivalents
Follow established policies and procedures
Reconcile inventory, cash received and payouts
Complete paperwork ensuring neatness and accuracy
Maintain a clean and organized work area
Cross-train in all areas of Bingo and Pull Tabs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
- 6 months cash handling experience
Preferred:
- 6 months previous sales and guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Above average math skills
Abilities
Required:
Ability to enthusiastically sell and up-sell bingo packages and pull tabs
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Point-of-sale register training
Training in all areas of Bingo and Pull Tabs including programs, pricing, promotions, etc.
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel frequently
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds infrequently
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.