OneMain Financial Jobs

JOB REQUIREMENTS: POSITION OVERVIEW As a Mentor, you lead by example, influence campus culture, and help build a high-performing team. Your role is essential in developing compassionate, capable professionals who provide exceptional care. You serve as a trusted guide throughout the hiring, training, and retention process, playing a key part in shaping the future of your campus. Mentor Expectations * Show initiative- every small action leads to a bigger impact * Communicate regularly with new hires, answer questions, and provide guidance on job expectations, company culture and resources * Monitor new hires\' progress and report feedback to leadership * Encourage growth through positive feedback and kind, constructive guidance * Respect all backgrounds, perspectives, and learning styles * Support new employees as they build confidence-be accessible and helpful * Participate in mentor trainings and meetings to stay informed and improve your mentor skills * Model patience, encouragement, and professionalism in every interaction Professionalism * Uphold and model Trilogy\'s Service Standards at all times * Always follow the dress code and personal grooming guidelines * Greet others using the 10-Foot Rule- acknowledge or say hello to anyone within 10 feet * Support and uphold all company policies * Avoid and discourage gossip, negative talk, or any unprofessional behavior * Limit personal cell phone use during shifts, or any behavior that violates company policies * Demonstrate strong communication- clear,respectful, and helpful * Remain calm and professional when resolving conflicts or addressing concerns Hiring and Training * Support job shadows by modeling best practices and highlighting campus strengths. * Serve as a primary resource for new hires-answer questions, provide guidance, and check in often * Guide new employees through important routines, processes, and expectations during onboarding * Encourage questions and curiosity- create a safe space to learn * Promote teamwork by encouraging collaboration and respect from the start Retention and Engagement * Make a strong, positive first impression * Build trust by being approachable, supportive, and dependable * Maintain regular communication with campus leaders about new hire progress and needs * Help new hires engage with the team and participate in campus events * Reinforce a sense of belonging and purpose at the campus * Be a reliable, approachable presence that supports a culture of teamwork and excellence Reliability * Set the standard with consistent attendance and exceptional performance * Must have fewer than 5 attendance points overall, with no more than 3 at the time of Mentor selection * Must not have any disciplinary actions beyond a verbal warning * Show up consistently ready to mentor, with a positive attitude * Maintains compliance with annual Regulatory... For full info follow application link. Equal Opportunity Employer ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/85BF70690BE941F9