Job Information
Abbott IT Program Manager-Commercial Delivery in Waukegan, Illinois
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity:
Abbott is seeking an IT Program Manager-Commercial Delivery to join our Business Technology Group which combines functional and technical responsibilities. The IT Program Manager has primary responsibility for the planning, building, and delivery of global commercial solutions.
The ideal candidate will be a results-driven Information Technology professional with a proven track record. Strength in aligning IT solutions with business strategies and building strong relationships across various clients and IT groups. They will have experience supporting all aspects of information technology, including the following:
Management experience implementing and sustaining strategic programs with an emphasis on client collaboration and project and operations execution
Strategic Planning
Demand Management
Release Management
Operations Management
Vendor Management
Staff Management
Process Improvement
Application Development
Regulated Industry Implementations
Project Management
What You’ll Work On:
The IT Program Manager- Commercial Delivery, should have advanced level expertise in one or more of the following areas:
Release and DevOps management
Client and stakeholder collaboration
End‑to‑end delivery across project and operational lifecycles
Salesforce customer service solutions
The IT Program Manager- Commercial Delivery should have a broad level of expertise in the following areas:
Integration solutions
Enterprise Service Layer
Lead and coordinate multiple interrelated IT initiatives, managing scope, schedule, budget, risks, and dependencies to ensure successful outcomes
Partner with business leaders and executive IT stakeholders to define program objectives, business cases, and long‑term investment roadmaps
Provide day‑to‑day leadership for cross‑functional project teams, including internal employees and external resources, fostering collaboration, resolving conflicts, and driving high‑performance delivery
Own and oversee deployment management across programs, including release planning, cutover coordination, environment readiness, and go‑live execution, ensuring minimal business disruption and adherence to quality and compliance standards
Assess and manage the impact of scope changes, risks, and issues; drive alignment with sponsors and leadership on resolution strategies
Track and report program performance against approved plans and budgets, ensuring transparency and data‑driven decision‑making
Lead cross‑functional teams to develop, execute, and deliver program plans, securing appropriate resources and driving accountability
Communicate program and portfolio status through clear, concise reporting for project teams, divisional leadership, and executive management
Proactively manage priorities and resource allocation in collaboration with business partners to meet evolving program needs
Facilitate workshops to elicit requirements, document current and future‑state processes, and clearly articulate proposed solutions
Participate in pre‑program (Phase 0) activities, including solution demos and client proposals
Lead program‑level governance and project meetings
Serve as an escalation point for critical risks, issues, and defects, working closely with run teams and leadership to drive resolution
Act as a bridge between functional and technical teams to ensure successful, sustainable implementations
Manage, mentor, and motivate cross‑functional and enterprise project teams
Ensure compliance with all applicable corporate and divisional policies, procedures, and regulatory requirements
Make strategic decisions that influence divisional or enterprise‑level outcomes
Travel domestically up to approximately 10% as required
EDUCATION AND EXPERIENCE YOU’LL BRING
Minimum Qualifications:
Bachelor’s degree
8+ years’ experience in project management, program management, business systems analysis and deployment working with global teams.
Minimum of 5 years’ experience managing IT platforms projects delivery.
Ability to understand business requirements and convert them into a scalable solution design
Ability to balance multiple projects simultaneously; workload will be a blend of small, medium, and large implementation projects.
Preferred Qualifications:
Strong presentation and written and verbal communication skills.
Experience working in Customer service, Call center & managing IT platforms.
Misc: This is an onsite role at Abbott location in IL. This is not a remote role/opportunity.
Apply Now (https://www.jobs.abbott/us/en)
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott , and on Twitter @AbbottNews.
The base pay for this position is $113,300.00 – $226,700.00. In specific locations, the pay range may vary from the range posted.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com