Job Information
UnityPoint Health Patient Access Technology Specialist in Waterloo, Iowa
Area of Interest: Patient Services
FTE/Hours per pay period: 0.8
Department: Patient Access
Shift: 0.8 0930-1800 ED weekend package fill in. Rotating Holidays
Job ID: 178518
Overview
Admitting Tech
UnityPoint Health - Allen
Shift: Full-time; 930 AM-6 PM; W eekend package fill in; Rotating Holidays
Benefits Eligible
Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information, as well as obtaining signatures required for successful billing submission. Collects patient liability before or at the time of service as defined by the patient’s insurance plan. Identifies those patients who may need financial assistance. Interact in a customer focused and compassionate manner to ensure patient’s needs are met.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:
• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Join our team of experts and make a difference with UnityPoint Health.
Responsibilities
Register patients
Review and gathering of patient demographics and insurance
Need ability to understand insurance cards and policies/co-pays/deductibles
Acquiring & explaining all required patient signatures for consents
Handle incoming and outgoing phone calls
Financial Responsibility ✓
Create & present visit estimates
Ask for payments
Meet point of service goals & standards
Balance and close cash drawers
Meeting/Communication Requirements (the following could be required during days/shifts that are not part of your regular schedule)
Mandatory Staff Meetings
Huddles
Training
Must be comfortable working both independently and in a team setting
Understand abide by EMTALA and HIPAA guidelines
Position will receive high volumes of communication via text or calls regarding open shift needs within the department
Qualifications
Education:
High School Diploma or equivalent
Experience:
1-year medical office or equivalent experience preferred
Other:
Writes, reads, comprehends, and speaks fluent English.
Basic computer knowledge using word processing, spreadsheets, email and web browser.