Job Information
Hawkeye Community College Disability Resource Coordinator in Waterloo, Iowa
Disability Resource Coordinator
Vacancy Notice:Thursday, April 16, 2026
Application Deadline:Sunday, May 10, 2026 by 11:59 PM CST
Position Type:Classified
Hours:Full Time
Reports To:Workforce Development Coordinator I (Team Lead)
Job Summary
Do you enjoy sharing your knowledge and expertise in the area of workforce development and career readiness? Are you passionate about making an impact and empowering others with life-changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Workforce Training & Community Development team has an opening for afull-time Disability Resource Coordinatorwho is responsible for providing career development services through Social Security's Ticket to Work program.
Specifically, as our Disability Resource Coordinator, you will assist SSI/SSDI beneficiaries in achieving their education and employment goals by developing customized Individual Work Plans for each participant. Additionally, you will evaluate and interpret customers’ vocational and educational potential through aptitude and psychological assessments measuring interests, abilities, and work values. Furthermore, you will collaborate with staff from other programs and organizations, as needed, to provide long-term career advancement support.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a wide array of students through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Provides career development assistance and services to beneficiaries of SSI/SSDI through Hawkeye’s Ticket to Work program in accordance with SSA guidelines.
Conducts outreach to eligible beneficiaries to ensure program sustainability
Delivers educational information to the public (business groups, disability groups, other agencies, local government) on employment services, Social Security Administration (SSA) work incentives, job accommodation, and the benefits of employment of persons with disabilities.
Develops individual employment plans for job seekers with disabilities who are experiencing employment barriers.
Maintains positive working relationships with Community Disability Advocacy Organizations, Regional Workforce Partner agencies, Business Organizations, Social Security Benefits Planners, and representatives from the local Social Security office.
Works with partners to provide or facilitate training on issues and programs related to people with disabilities such as information on assistive technologies and accommodations.
Works collaboratively between multiple teams to improve the employability of case-managed clients.
Effectively present information to the public (business groups, disability groups, other agencies, local government) on employment services, Social Security Administration work incentives, job accommodation, and the benefits of employment of persons with disabilities.
Assists SSA beneficiaries in understanding the impact of earnings on SSA and other program benefits.
Makes referrals to appropriate resources when necessary.
Stays updated and applies technical material related to services provided by SSA.
Participates in internal and external campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on-campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Must meet one of the following criteria as required under the Social Security Administration's Ticket to Work program. Hawkeye Employment Network is a verified contractor under the Ticket to Work program.
A Bachelor’s degree in the fields of career counseling, psychological counseling, social work, mental health, rehabilitation counseling or human resources.
One (1) year of demonstrated experience in the last 3 years providing employment, Vocational Rehabilitation, or other relevant support services to persons seeking employment.
A combination of experience and education that meets the above said criteria.
Knowledge of disability and employment services.
Demonstrated ability to travel to and from appointments and meetings.
Demonstrated ability to work with a wide array of students, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Has a Work Incentive Benefits Counseling Credential or obtains it within one year of position start date.
Obtain and maintain SSA Suitability throughout the duration of their employment.
Preferred Qualifications
Direct experience with Social Security, Employment and Vocational Rehabilitation services as a customer or advocate.
Knowledge of ADA and Section 504 necessary.
Knowledge of Social Security Administration (SSA) disability benefits and work incentives.
Working Conditions
Anticipated schedule is Monday through Friday, 8:00 am – 4:30 pm with occasional weekend or evening hours based on business/project need.
Work is performed in an office and/or classroom setting using various technology. Requires good hand-eye coordination, including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability the to grasp. Sit, stand, bend, lift and move frequently during working hours. During the course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, grant funded, non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement / tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
This is a specially funded grant position through the Social Security Administration (SSA).
Salary will be determined based on the candidate’s education and experience and internal equity.
The wage range for this position begins at $22.06/hr. (approximately $45,890 annually).
Application Procedure
Complete an online application at www.hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Describe your skills and abilities related to case management, specifically, addressing barriers preventing success and communication with participants.
Share any experience that you have had relating to preparing individuals to enter the workforce.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Application deadline:Sunday, May 10, 2026
Priority screening is set to begin on:Monday, May 11, 2026
Completed applications received after the priority screening date will be considered at the discretion of the college.
All application materials must be submitted by Sunday, May 10, 2026 by 11:59 PM CST.
Apply Online
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices. It is the policy of Hawkeye Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Equity and Title IX Coordinator, Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015,319-296-4405 (tel:3192964405) , emailequity-titleIX@hawkeyecollege.eduor the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone:303-844-5695 (tel:3038445695) FAX: 303-844-4303, TDD 800-877-8339, emailOCR.Denver@ed.gov.3.
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.