Job Information
MSys Inc. Senior IT Program Manager - Onsite in Washington, District Of Columbia
* W2 or 1099 or c2c *Webcam Only Long term project; usually the project goes for multiple years with this customer. Onsite
Job description:
:
Analyze, design, develop, and test industry-standard training materials in support of ongoing continuing improvement and new releases.
Provide hands-on support for frontline workers and their supervisors.
Deliver quality training with measurable outcomes.
Conduct post-training assessments, including observations. Assist in establishing best-practices for Level 1, Level 2, and Level 3 assessments.
Analyze system support tickets to identify training and support needs.
Mentor other eligibility trainers in best practices for adult learning.
This individual will be working closely with DCAS and its partner agencies to ensure the agencies' priorities are met. This is a position in the DC Access System (DCAS) project.
Minimum education/certification requirements:
Bachelor's degree in Information Technology or related field or equivalent experience
Behavior characteristics
Adaptable
Analytical
Goal-Orientated/Driven/Self-Starter
Contract job description Responsibilities
Coordinates IT project management, engineering, maintenance, QA, and risk management. Plans, coordinates, and monitors project activities. Develops technical applications to support users. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems. Provides training for system products and procedures. Performs application upgrades. Performs, monitoring, maintenance, or reporting on real-time databases, real-time network and serial data communications, and real-time graphics and logic applications. Troubleshoots problems. Ensures project life-cycle is in compliance with District standards and procedures.
Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms)
Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build and validate training cases within a system training environment to support instructional delivery and system reinforcement
Minimum education/certification requirements:
Bachelor's degree in Information Technology or related field or equivalent experience
Skills/Requirements
Skill Required Years
16+ yrs planning, coordinating, and monitoring project activities Required 16 Years
16+ yrs leading projects, ensuring they are in compliance with established standards/procedures Required 16 Years
Bachelor’s degree in IT or related field or equivalent experience Required
Experience presenting information and/or delivering in-person training. Required 10 Years
Prof. with a wide variety of technology and software including Word, Excel, Access, PowerPoint, Outlook, Acrobat, Skype for Business, Visio, Snag etc. Required 8 Years
Expert knowledge of the principles and practices of adult learning. Required 10 Years
Advanced knowledge of instructional methods and training techniques. Required 10 Years
Ability to facilitate training sessions. Required 10 Years
Ability to evaluate the effectiveness of training techniques. Required 8 Years
Ability to communicate information and ideas clearly verbally and in writing based on the needs of the audience. Required 10 Years
Ability to manage multiple&competing priorities with short deadlines.Ability to use judgment&critical thinking to interpret, prioritize& follow policy Required 6 Years
Experience training the IBM Cúram CGISS and HCR modules. 2 Years
Experience training Integrated Eligibility systems to frontline workers. Required 2 Years
Experience with SNAP, TANF, and Medicaid programs and policy. 2 Years