Job Information
Jacobs Junior Support Analyst: Production Control Intern - Summer 2026 in Washington, District Of Columbia
We are looking for an enthusiastic and driven Junior Support Analyst - Production Control Intern to join our IT Team. As a Junior Support Analyst - Production Control Intern, you will provide reliable production control support and be trained on critical processes to back an outsourced team and reduce risk. This internship offers valuable experience in the practical application of IT concepts, working with cutting-edge technologies, and learning from experienced professionals in the field. A successful candidate for this role is reliable with attention to detail and strong computer skills.
Responsibilities:
Monitor queues and system health; escalate using runbooks
Execute Standard Operating Procedures (SOPs) and track incidents/tasks
Document steps; contribute to knowledge articles
Current enrollment in a degree in Management Information Systems (MIS), Computer Science, or a closely related field
*3.0 GPA or higher
Ideally, You'll Also Have:
- Prior internship or project experience in operations support
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.