Job Information
UL, LLC Training Support & Sales Coordination Specialist Digital Technologies in Warszawa, Poland
About the Role
We are looking for a highly organized and detail‑oriented Training Support & Sales Coordination Specialist Digital Technologies to join our team. In this role, you will ensure the smooth execution of technical training sessions for our customers and partners, while also supporting sales team with key back-office and processes. Your work will play a vital role in delivering excellent customer experience and maintaining high operational standards.
Training Support & Coordination
Acting as a first level support for technical training inquiries from customers
Organize and prepare customer training environments, including meeting rooms and required materials
Support external training activities (literature, logistics, documentation)
Create and review public training offers; conduct sales follow ups
Plan the yearly public training calendar and support revenue forecasting with management
Coordinate communication with customers throughout the training process
Conduct follow-ups with participants after training completion to ensure satisfaction and gather feedback
Customer & Sales Back Office Support
Assist customers with logistical inquiries and documentation
Collaborate with internal teams to ensure accurate and timely execution of support tasks
Maintain data accuracy in CRM systems and ensure structured process execution
Project & Process Coordination
Support small to medium internal projects related to training, sales operations, or quality management
Ensure compliance with internal standards and process discipline
2-3 years experience in sales back office coordination or customer operations
Skills in project coordination and cross‑team communication
Strong attention to detail and a high degree of accuracy
Experience using Marketo, CRM systems, or other digital customer platforms
Strong process orientation and ability to follow structured workflows
Advanced level in German and English (written and spoken)
Understanding of quality and auditing processes such as ISO 9001, ISO 27001 or TISAX is a plus
Total Rewards:
We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions - for Poland the annual salary range for this position is 64,800-108,800 PLN gross and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for additional incentive with a target payout of 5% of base salary. You’ll also enjoy annual paid leave, access to our ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.
This role is gender-neutral and open to all qualified applicants, regardless of gender identity.
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A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.