Job Information
HTC Global Services Inc Technical Project Manager in Walnut Creek, California
Job Title: Technical Project Manager (TPM) / Product Owner Role Summary We are seeking an experienced Technical Project Manager / Product Owner to lead product strategy, technical backlog management, and end-to-end project delivery across on-premises, hybrid, and cloud environments. The role requires strong technical acumen, stakeholder management skills, and expertise in Agile and PMP methodologies.
Key Responsibilities:
Product Ownership & Strategy
Own and drive the product roadmap, aligning with business objectives and technical strategy.
Define product vision, goals, and long-term direction in collaboration with senior leadership and stakeholders.
Make strategic trade-offs between feature development, technical debt, and resource allocation.
Technical Backlog Management
Manage and prioritize the product backlog, including user stories, epics, and technical tasks.
Collaborate with engineering teams to create technically sound and well-defined user stories.
Incorporate performance, scalability, security, and architectural considerations into planning.
Ensure backlog readiness for sprint planning and execution.
Cross-Functional Leadership
Act as the primary liaison between business, development, DevOps, architecture, security, and QA teams.
Lead discussions on system architecture, API integrations, cloud infrastructure, and DevOps pipelines.
Provide technical guidance to teams and ensure solution feasibility and alignment with enterprise standards.
Project & Program Management
Plan, execute, and oversee IT initiatives using PMP principles and best practices.
Develop project plans including scope, timelines, budgets, resource allocation, and risk mitigation.
Monitor project performance, manage risks, and provide status reports to senior leadership.
Drive effective communication among stakeholders and ensure successful project delivery.
Ensure documentation, knowledge transfer, and long-term sustainability of delivered solutions.
Methodology & Process Governance
Apply Agile, PMP, and RUP methodologies as appropriate for project complexity.
Promote Agile best practices and hybrid delivery models.
Coach teams on process improvement and tool optimization (e.g., JIRA, Confluence).
Foster a culture of continuous improvement and operational excellence.
Risk Management & Issue Resolution
Proactively identify risks and implement mitigation strategies.
Act as the escalation point for project issues and remove blockers.
Manage change control processes while maintaining scope, timeline, and quality standards.
Infrastructure & Cloud Management
Oversee applications across on-premises, hybrid, and cloud platforms.
Collaborate with infrastructure and cloud teams to ensure system stability, security, and performance.
Support cloud migration initiatives and modernization strategies.
Ensure governance, monitoring, and optimization of all application environments.
Compliance & Quality Assurance
Ensure compliance with regulatory and security standards (SOX, PCI-DSS, GDPR, HIPAA, ISO).
Partner with cybersecurity teams to mitigate vulnerabilities and security risks.
Drive audit readiness, risk assessments, and disaster recovery planning.
Oversee QA governance, ensuring traceability between requirements and test cases.
Ensure proper documentation of test plans, scripts, and defect tracking.
Required Qualifications:
Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
8+ years of experience in IT project management and product ownership roles.
Strong understanding of system architecture, APIs, cloud platforms (AWS/Azure/GCP), and DevOps practices.
PMP certification preferred; Agile certifications (CSPO/SAFe/PMI-ACP) are a plus.
Experience working in regulated industries (financial services preferred).
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What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.