Job Information
Robert Half Senior Client Service Associate | East Bay Wealth Management in Walnut Creek, California
Description
A growing, client-focused wealth advisory practice in the Bay Area is seeking a Senior Client Service Associate to join its team. This role partners closely with senior advisors to deliver a high-touch experience to high-net-worth and ultra-high-net-worth clients. This is an opportunity to play a visible role within a collaborative advisory team while gaining exposure to sophisticated planning strategies, portfolio discussions, and long-term client relationships.
Key Responsibilities
Client Relationship Management
Partner with financial advisors to support onboarding and integration of new client relationships
Coordinate client and prospect meetings, including scheduling, meeting preparation, and follow-up action items
Maintain accurate client and prospect records across CRM and internal systems
Serve as a trusted support partner during client meetings and relationship management activities
Lead select client review meetings and assist with presenting financial planning updates
Financial Planning & Client Support
Gather and organize client financial data to support comprehensive planning and investment strategy discussions
Assist with preparation and implementation of financial plans
Respond to client inquiries regarding accounts, transactions, and planning-related requests
Support account opening, maintenance, and servicing across multiple custodial platforms
Ensure all client interactions and activities are documented within CRM systems
Operations & Administration
Manage day-to-day client service tasks and ensure a seamless client experience
Support advisors with operational and administrative workflows tied to client servicing
Assist with various team projects and internal initiatives as needed
Compliance & Risk Oversight
Follow firm policies and regulatory requirements to ensure adherence to applicable industry standards
Monitor account activity and escalate potential compliance concerns when appropriate
Maintain proper documentation and records for client interactions and transactions
Team Collaboration
Work closely with advisors and internal stakeholders to support client strategies and investment implementation
Contribute ideas and feedback during team meetings focused on improving client experience and operational efficiency
Assist with special projects and initiatives that support the growth of the advisory practice
Requirements
Bachelor’s degree in Finance, Business, Economics, or a related field (or equivalent industry experience)
3–5+ years of experience within wealth management, financial advisory, brokerage, or investment operations
Strong understanding of investment products, account structures, and regulatory frameworks
Excellent interpersonal and client relationship skills
Experience working with CRM systems, financial planning tools, and Microsoft Office
Series 65 license (or equivalent) preferred or willingness to obtain
Core Competencies
Strong client service orientation and relationship management mindset
Exceptional organization and attention to detail
Ability to manage multiple priorities in a fast-paced advisory environment
Solid understanding of financial markets, investment strategies, and planning concepts
Collaborative approach with the ability to work across teams
If you are interested in learning more about the firm and team, please send Jennifer Fukumae a message on LinkedIn to schedule a conversation.
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