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Robert Half Senior Client Service Associate | East Bay Wealth Management in Walnut Creek, California

Description

A growing, client-focused wealth advisory practice in the Bay Area is seeking a Senior Client Service Associate to join its team. This role partners closely with senior advisors to deliver a high-touch experience to high-net-worth and ultra-high-net-worth clients. This is an opportunity to play a visible role within a collaborative advisory team while gaining exposure to sophisticated planning strategies, portfolio discussions, and long-term client relationships.

Key Responsibilities

Client Relationship Management

  • Partner with financial advisors to support onboarding and integration of new client relationships

  • Coordinate client and prospect meetings, including scheduling, meeting preparation, and follow-up action items

  • Maintain accurate client and prospect records across CRM and internal systems

  • Serve as a trusted support partner during client meetings and relationship management activities

  • Lead select client review meetings and assist with presenting financial planning updates

Financial Planning & Client Support

  • Gather and organize client financial data to support comprehensive planning and investment strategy discussions

  • Assist with preparation and implementation of financial plans

  • Respond to client inquiries regarding accounts, transactions, and planning-related requests

  • Support account opening, maintenance, and servicing across multiple custodial platforms

  • Ensure all client interactions and activities are documented within CRM systems

Operations & Administration

  • Manage day-to-day client service tasks and ensure a seamless client experience

  • Support advisors with operational and administrative workflows tied to client servicing

  • Assist with various team projects and internal initiatives as needed

Compliance & Risk Oversight

  • Follow firm policies and regulatory requirements to ensure adherence to applicable industry standards

  • Monitor account activity and escalate potential compliance concerns when appropriate

  • Maintain proper documentation and records for client interactions and transactions

Team Collaboration

  • Work closely with advisors and internal stakeholders to support client strategies and investment implementation

  • Contribute ideas and feedback during team meetings focused on improving client experience and operational efficiency

  • Assist with special projects and initiatives that support the growth of the advisory practice

    Requirements

  • Bachelor’s degree in Finance, Business, Economics, or a related field (or equivalent industry experience)

  • 3–5+ years of experience within wealth management, financial advisory, brokerage, or investment operations

  • Strong understanding of investment products, account structures, and regulatory frameworks

  • Excellent interpersonal and client relationship skills

  • Experience working with CRM systems, financial planning tools, and Microsoft Office

  • Series 65 license (or equivalent) preferred or willingness to obtain

Core Competencies

  • Strong client service orientation and relationship management mindset

  • Exceptional organization and attention to detail

  • Ability to manage multiple priorities in a fast-paced advisory environment

  • Solid understanding of financial markets, investment strategies, and planning concepts

  • Collaborative approach with the ability to work across teams

If you are interested in learning more about the firm and team, please send Jennifer Fukumae a message on LinkedIn to schedule a conversation.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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