Job Information
IHG Food & Beverage Manager - Six Senses Con Dao in Vietnam
Job Summary
Responsible for the overall operation and performance of all Food & Beverage outlets at Six Senses Côn Đảo, ensuring exceptional guest experience, strong financial performance, and compliance with brand standards. Leads daily operations, team development, and continuous improvement in a luxury resort environment.
1. Key Responsibilities
Oversee all Food & Beverage operations across restaurant, bar, in-villa dining, and events at Six Senses Côn Đảo, ensuring exceptional guest experience and compliance with luxury brand standards.
Coordinate annual F&B promotions with Sales & Marketing and Property Management, and evaluate performance results.
Collaborate with Executive Chef on seasonal menus, recipes, costing, and product development to ensure quality, creativity, and presentation standards.
Ensure consistent food preparation, hygiene, safety, and SOP compliance across all outlets.
Oversee wine and beverage programs including wine lists, beverage menus, pairing recommendations, tastings, and guest experiences in collaboration with Bar team.
Monitor beverage cost, pricing strategy, inventory control, and profitability, ensuring proper storage, handling, and service of wines and spirits.
Analyze and set food cost standards, and control F&B costs, waste, breakage, and overall profitability.
Implement cost control measures and revenue optimization initiatives, including group purchasing agreements and supplier negotiations.
Maintain strong supplier relationships and ensure quality sourcing of food, wine, and beverage products.
Ensure compliance with sustainability standards including responsible sourcing, waste reduction, and eco-friendly operations.
Lead, coach, and develop the F&B team through training, performance management, and workforce planning.
Manage daily operations including opening/closing procedures, inventory control, receiving, storage, and stock management.
Act on guest feedback promptly and ensure effective service recovery to maintain guest satisfaction.
Prepare monthly reports on operational performance, financial results, guest feedback, and improvement actions.
Work closely with Executive Chef, Sommelier, Rooms Division, Sales & Marketing, Engineering, and Finance to align F&B strategy with resort objectives.
Lead by example in delivering luxury service standards and maintaining strong presence in all F&B outlets.
2. Requirements
Minimum 3–5 years’ experience in F&B management within luxury hotel/resort environment.
Strong knowledge of multi-outlet operations including restaurant, bar, and in-villa dining.
Solid experience in food & beverage cost control, budgeting, and revenue management.
Strong knowledge of wines, spirits, cocktails, and beverage operations in luxury hospitality.
Experience in wine list development, beverage service standards, and food & wine pairing.
WSET certification or equivalent is an advantage.
Strong leadership, guest service, and team development skills.
Good understanding of HACCP, hygiene, and food safety standards.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.