Job Information
IHG Director of Spa & Recreation | InterContinental Halong Bay Resort in Vietnam
Lead the strategic direction and operational excellence of the spa, wellness, fitness, pool, beach,kids club and recreational facilities. Create a culture of wellness, innovation, and guest-centric service while delivering financial performance and brand-defining experiences.
Develop and implement the overall strategy for spa, wellness, fitness, and recreational services aligned with brand and property goals
Lead a multidisciplinary team across spa, fitness, kids club, pool, and beach operations with a strong focus on training, engagement, and service culture
Oversee the creation and execution of spa menus, wellness programs, seasonal offerings, and guest activities
Drive revenue growth through treatment sales, retail performance, memberships, and wellness packages
Ensure the highest standards of service, cleanliness, safety, and hygiene across all facilities •Collaborate with marketing, F&B, and rooms teams to promote integrated wellness experiences and seasonal event
Required Skills
Strategic thinker with excellent leadership and communication skills In-depth knowledge of luxury spa & wellness operations, financial management, and team leadership
Visionary with passion for wellness trends, innovation, and lifestyle hospitality
Fluent in English (written and spoken)
Strong computer literacy (MS Office, spa booking systems, financial tools)
Qualifications
Degree in Hospitality Management, Spa/Wellness Management, or Business Administration
Additional certifications in spa, wellness, or fitness disciplines are highly desirable
Experience
- Minimum 5 years in luxury hospitality with at least 3 years in a senior spa/recreation leadership role
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.