OneMain Financial Jobs

Our Client, a Clinical company, is looking for a Workfront System and Workflow Architect for their Dublin, OH location. Responsibilities:

• Audit the current Workfront system used by eCommerce and Digital Marketing Operations teams

• Redesign Workfront architecture (portfolios, programs, teams, templates, tasks, routing) tailored to the eCommerce campaign lifecycle

• Build new templates reflecting real workflows

• Create a modernized intake form with logic that ensures complete, actionable submissions from internal clients and requestors

• Configure automated workflows, routing and approvals to reduce manual work and errors

• Embed SLA-driven timelines, dependencies and cross-team handoffs

• Workflow Design & Process Optimization

• Partner with Client Services, Production, Design, Analytics, Content, Merchandising and the Segmentation team to document current workflows

• Create standardized “Ways of Working” for eCommerce projects

• Define required tasks, checkpoints, QA steps and approvals for accuracy and speed

• Establish naming conventions and project structures appropriate for campaign volume

• Remove redundancies and build efficient workflows that reflect real operational needs

• Document all processes in clear SOPs

• Workfront Enhancements & Feature Adoption

• Assess unused or underutilized Workfront capabilities (e.g., Workfront Fusion, automated proofs, scenario planning, enhanced dashboards, custom statuses, integrations)

• Recommend enhancements based on value, efficiency and team needs

• Implement enhancements where possible within the contract scope

• Provide cost/impact estimates for features requiring upgrade or budget approval

• Serve as strategic advisor for future Workfront maturity

• Reporting, Dashboards & Visibility

• Build dashboards tailored to eCommerce digital operations (capacity, timelines, project health)

• Create leadership-level views showing workload, SLAs, late tasks, capacity gaps

• Ensure reporting is accurate across teams and supports decision-making

• Improve visibility into campaign readiness, production schedules and traffic peaks

• Training, Documentation & Rollout

• Develop training materials specific to the eCommerce Workfront instance

• Train internal teams

• Lead change management and rollout communication

• Document governance standards, version control and update logs

• Governance, Audits & Continuous Optimization

• Create a governance model for ongoing enhancements and requests

• Establish quarterly audits for templates, intake forms, dashboards and timeline logic

• Ensure system integrity and consistency

• Provide recommendations for long-term resource needs post-contract

  Requirements:

• 3–7+ years Workfront administration or workflow design experience

• Experience in eCommerce, digital marketing, creative production or marketing operations

• Demonstrated expertise building Workfront templates, intake forms, routing logic, approvals and dashboards

• Familiarity with Workfront enhancements and integrations

• Strong documentation and training experience

• Ability to translate business needs into scalable operational workflows

• Excellent cross-functional communication skills

• Process improvement mindset; experience with Lean/Six Sigma is a plus

  Why Should You Apply?

• Health Benefits

• Referral Program

• Excellent growth and advancement opportunities

  As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.