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Summary Serves as a Front Line Manager within a Flight Standards organization. The incumbent will execute the Agency's aviation safety mission, while responsible for communicating and building change coalitions, seeking out opportunities to involve teams in supporting change across the organization, and employing best practices for sponsoring change and managing resistance. Responsibilities The Front Line Manager assists in the planning, organizing, setting priorities and allocation of work for a unit, group or team. Defines/redefines priorities as needed while meeting changing demands. Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies. Incumbent has authority and responsibility to make decisions and take action in the assigned program areas, subject to higher level manager's administrative review. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service. Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results. Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a unit, group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate. Defines/redefines priorities as needed while meeting changing demands. Delegates the work that is appropriate for others under their direct supervision. Identifies relevant stakeholders associated with the work of the unit or branch and engages to receive feedback on unit performance, relationships and individual well-being. Creates partnerships exemplified by mutual respect, productive conflict, and effective action taking to address service issues. Encourages teamwork within the unit or branch exemplified by ensuring individuals are working with others beyond their area of expertise, specialty or job role to collect and consider other views and perspectives. Applies advanced knowledge of the technical and administrative aspects of the directed work, typically governed by established guidelines, policies, and procedures. Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others. Takes actions to address impediments to success for individuals, unit, or team. Creates, communicates and reinforces clarity of direction for individuals. Views questions from direct reports as opportunities to clarify direction, learn, and grow. Builds and maintains external stakeholder trust and confidence. Works collaboratively to resource and achieve critical priorities effectively across functions and cultures. Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards (FS). Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future. Contributes views, perspective, and experience as a member of the office, branch, or division leadership team. Anticipates changes that affect organizational vision, and assists in developing new policies and procedures. Develops strategies to implement organizational change. Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience. Models creative thinking and innovation. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities(KSA)/Leadership and Management Dimension (LMD) to perform successfully the duties of the position. Specialized experience includes experience monitoring and evaluating programs for compliance with regulations and standards. QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS VACANCY ANNOUNCEMENT. Education All or none or some of the candidates may be interviewed. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA)/Leadership and Management Dimension (LMD) NARRATIVES from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a NARRATIVE response in the text box listed below each KSA/LMD. In lieu of providing a KSA NARRATIVE response in the text box listed below each KSA/LMD, in your work history on your resume/application, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA/LMD. Your work history examples should be specific and clearly reflect the highest level of ability. Please also ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job); Duties (be specific in describing your duties); Employer's name and address; Supervisor name and phone number; Start and end dates including month and year (e.g. June 2007 to April 2008); Full-time or part-time status (include hours worked per week); & Salary. Determining length of Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible due to an incomplete application. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA