Job Information
ASM Global Stewarding Supervisor (Lead Dishwashing Supervisor) in United States
Stewarding Supervisor
Position Summary
The Stewarding Supervisor is responsible for overseeing daily stewarding operations at Ball Arena, ensuring the cleanliness, organization, and sanitation of all kitchen and back-of-house areas. This role supports high-volume food and beverage operations across sporting events, concerts, and private functions by leading stewarding staff, managing equipment and inventory, and maintaining compliance with health and safety standards.
Reporting to the Executive Chef, the Stewarding Supervisor plays a key role in ensuring efficient kitchen flow and operational readiness during fast-paced, large-scale events.
Key Responsibilities
Operations & Event Support
Supervise stewarding operations during events, including games, concerts, and special functions
Coordinate staffing and assignments based on event schedules, BEOs, and projected volume
Ensure timely cleaning, resetting, and distribution of dishware, glassware, flatware, and kitchen equipment
Support culinary and catering teams to maintain smooth back-of-house operations during peak service times
Assist with post-event breakdown, cleaning, and reset for upcoming events
Sanitation & Compliance
Maintain strict adherence to health, safety, and sanitation standards (HACCP and local regulations)
Ensure all kitchen, storage, and waste areas are clean, organized, and inspection-ready at all times
Monitor dishwashing processes, chemical usage, and proper handling of equipment, including chemical dilutions and temperatures
Enforce safe work practices and proper use of PPE among staff
Team Leadership & Development
Supervise, train, and mentor stewarding staff in daily operations and safety procedures
Assign duties and monitor performance to ensure productivity and quality standards
Assist with scheduling, timekeeping, and labor management based on business levels
Provide coaching, feedback, and support staff development
Participate in hiring and onboarding of stewarding team members
Inventory & Equipment Management
Manage inventory of cleaning supplies, chemicals, and stewarding equipment
Ensure proper storage and rotation of dishware, glassware, and service items
Report maintenance issues and coordinate repairs for dish machines and kitchen equipment
Track breakage and loss usage to control costs
Additional Duties
Assist in stewarding tasks (dishwashing, transport, cleaning) as needed during high-volume periods
Collaborate with culinary, concessions, and premium services teams to meet operational needs
Perform other duties as assigned by leadership
Qualifications
2–4 years of stewarding or kitchen operations experience, preferably in a high-volume venue (arena, stadium, hotel, or convention center)
Previous supervisory or leadership experience preferred
Strong knowledge of sanitation standards, food safety, and workplace safety practices
Experience supporting large-scale events and fast-paced service environments
Ability to lead and motivate a diverse team
Strong organizational, communication, and problem-solving skills
Basic computer skills (scheduling, inventory tracking, reporting) preferred
Requirements
Flexible availability, including nights, weekends, holidays, and event days
Ability to work in a fast-paced, high-pressure environment with changing priorities
Must be able to communicate effectively in English (bilingual a plus)
Physical Demands
Ability to stand and walk for extended periods (8–10+ hours during events)
Ability to lift and carry up to 50 lbs regularly and up to 75 lbs occasionally
Ability to push/pull carts and equipment up to 150 lbs
Frequent bending, lifting, reaching, and repetitive motions
Ability to work in hot kitchens, cold storage areas, and noisy environments
Work Environment
This position operates within Ball Arena’s dynamic event-driven environment, supporting NBA, NHL, concerts, and large-scale entertainment events. The role requires working in fast-paced, high-volume kitchen and back-of-house settings with exposure to heat, steam, noise, and tight working spaces. Schedules vary based on event calendars and operational needs.
This is a FT (30) role posting till 4/15/26 $27. They are eligible for benefits, 401k, sick leave and PTO. Must have supervisory experience stewarding. Bilingual Spanish/English preferred but not required